CAJ | 학술논문

本文基于社会交换理论，深入到员工与领导的“关系”情境中，开展对领导-成员交换关系质量对组织中员工沉默行为的作用机制研究。本文使用多层回归分析的方法对在青岛市收集的491份员工数据进行了实证分析。研究发现，领导-成员交换对员工沉默行为具有显著影响，组织信任在其中起完全中介作用，即高质量的领导-成员交换为组织创造了一种高度信任的组织氛围，从而打破了员工沉默。同时，本文还发现，“风险回避”正向调节着组织信任和员工沉默行为之间的负相关关系，对中国本土情境的员工沉默行为进行了有益探索。
본문기우사회교환이론，심입도원공여령도적“관계”정경중，개전대령도-성원교환관계질량대조직중원공침묵행위적작용궤제연구。본문사용다층회귀분석적방법대재청도시수집적491빈원공수거진행료실증분석。연구발현，령도-성원교환대원공침묵행위구유현저영향，조직신임재기중기완전중개작용，즉고질량적령도-성원교환위조직창조료일충고도신임적조직분위，종이타파료원공침묵。동시，본문환발현，“풍험회피”정향조절착조직신임화원공침묵행위지간적부상관관계，대중국본토정경적원공침묵행위진행료유익탐색。
This paper researchs the mechanism of Leader-Member Exchange （LMX） and the employee silence behaviors in the context of relationship between the superior and subordinate based on social exchange theory. With hierarchical regression method, we do the empirical analysis by the data of 491 employees collected from Qingdao city. This study finds that LMX has a significant impact on employee silence behavior and the organization trust is a mediator between them. It means that the high quality LMX would create a highly worth trusted organization atmosphere, then to break the silence. Meanwhile, the paper also finds that the ＂risk aversion＂ has a positive moderating effect on the negative relationship between organizational trust and employee silence behavior, which is a useful exploration of employees silence behavior in China＇s domestic context.