CAJ | 학술논문

本文分别以传统的读者满意度调研问卷和视觉模拟评分问卷对沈阳药科大学图书馆的读者满意程度进行了调研,运用SPSS对调研数据进行统计学分析,并对两种问卷的统计结果进行了比较,发现VAS问卷相对于传统的等级问卷更能准确客观地反映读者的满意度指标,具有简单易懂,实施快捷,重现性好等优点,可将该方法推广至图书馆各种满意度的调查中。
본문분별이전통적독자만의도조연문권화시각모의평분문권대침양약과대학도서관적독자만의정도진행료조연,운용SPSS대조연수거진행통계학분석,병대량충문권적통계결과진행료비교,발현VAS문권상대우전통적등급문권경능준학객관지반영독자적만의도지표,구유간단역동,실시쾌첩,중현성호등우점,가장해방법추엄지도서관각충만의도적조사중。
This paper surveyed the readers＇ satisfaction to the library of Shenyang Pharmaceutical University by conventional survey approach and Visual Analogue Scale（VAS）approach.The survey data were statistically analyzed by SPSS and the results of the two methods were compared.The study found that compared with the conventional survey approach,the VAS approach,which was easy to understand,reproducible and implement quickly,could reflex the readers＇ satisfaction index more objectively and truly.So it sould be popularized in the readers＇ satisfaction survey to the libraries.