新世纪图书馆
新世紀圖書館
신세기도서관
2012年
3期
19~21
,共null页
联合虚拟参考咨询服务；知识管理；知识系统工程
聯閤虛擬參攷咨詢服務；知識管理；知識繫統工程
연합허의삼고자순복무；지식관리；지식계통공정
Collaborative virtual reference service; Knowledge management; Knowledge system engineering
论文将以人为本的知识管理理念应用于联合虚拟参考咨询，并引入知识系统工程的思想，以知识的处理过程为主线，构建联合虚拟参考咨询服务的知识管理体系，旨在为图书馆间的合作搭建一个平台，实现资源、专家和服务的共享。
論文將以人為本的知識管理理唸應用于聯閤虛擬參攷咨詢，併引入知識繫統工程的思想，以知識的處理過程為主線，構建聯閤虛擬參攷咨詢服務的知識管理體繫，旨在為圖書館間的閤作搭建一箇平檯，實現資源、專傢和服務的共享。
논문장이인위본적지식관리이념응용우연합허의삼고자순，병인입지식계통공정적사상，이지식적처리과정위주선，구건연합허의삼고자순복무적지식관리체계，지재위도서관간적합작탑건일개평태，실현자원、전가화복무적공향。
Applied peopleoriented concept of knowledge management to the collaborative virtual reference service, and based on the thought of knowledge system engineering, this paper constructs a knowledge management system of collaborative virtual reference service according to the process of knowledge, aiming at setting up a platform of cooperative among the libraries, as well as realizing the sharing of resources, expertise, and services.
