CAJ | 학술논문

在三年来对从事离岸IT外包服务企业调查的基础上，对北京中关村软件园、上海浦东软件园和西安软件园内20多家外包企业的信息系统部门项目小组成员进行问卷调查，并对回收到的293份有效问卷运用SPSS16．0和AMOS17．0进行统计分析，得出文化相似性、关系规范、创新能力、知识共享之间的相互影响关系以及它们对外包绩效的影响作用，解释了边界跨越在文化相似性、关系规范、创新能力、知识共享对信息系统外包绩效的影响关系中所起的调节作用，并给予了管理建议。
재삼년래대종사리안IT외포복무기업조사적기출상，대북경중관촌연건완、상해포동연건완화서안연건완내20다가외포기업적신식계통부문항목소조성원진행문권조사，병대회수도적293빈유효문권운용SPSS16．0화AMOS17．0진행통계분석，득출문화상사성、관계규범、창신능력、지식공향지간적상호영향관계이급타문대외포적효적영향작용，해석료변계과월재문화상사성、관계규범、창신능력、지식공향대신식계통외포적효적영향관계중소기적조절작용，병급여료관리건의。
On the basis of three years investigations on offshore IT outsourcing enterprises that we have done, we designed a questionnaire, and conducted a field survey of the employees from about 20 outsourcing enterprises＇ information systems department in Beijing Zhongguancun Software Park, Shanghai Pudong Soft- ware Park, and Xi＇ an Software Park. We collected 293 samples and used SPSS16.0 and AMOS17.0 to conduct the statistical analysis. The empirical results show the correlation among culture similarity, relational norms, innovation and knowledge sharing and their direct effects on IS outsourcing performance. Also bound- ary spanning plays a regulating function on their effects on IS outsourcing performance. At last, we provide some managerial applications.