CAJ | 학술논문

文章以旅游管理专业大学本科实习生为例,实证分析实习生人格特质与其在本行业留职意愿之间的关系,并探讨组织社会化的中介作用。结果显示,外倾性、勤勉正直性人格特质对留职意愿具有显著的正向预测作用,情绪敏感性人格特质对留职意愿具有显著的负向预测作用;工作胜任社会化、组织文化社会化在外倾性人格特质和留职意愿的关系中起完全中介作用;工作胜任社会化、人际关系社会化在勤勉正直性人格特质对留职意愿的影响中起部分中介作用。据此,文章最后提出了相关建议。
문장이여유관리전업대학본과실습생위례,실증분석실습생인격특질여기재본행업류직의원지간적관계,병탐토조직사회화적중개작용。결과현시,외경성、근면정직성인격특질대류직의원구유현저적정향예측작용,정서민감성인격특질대류직의원구유현저적부향예측작용;공작성임사회화、조직문화사회화재외경성인격특질화류직의원적관계중기완전중개작용;공작성임사회화、인제관계사회화재근면정직성인격특질대류직의원적영향중기부분중개작용。거차,문장최후제출료상관건의。
In recent years, tourism education has experienced rapid development in Mainland China and the number of tourism educational institutions has also increased dramatically. However, to attract and retain well-educated quality employees is still difficult for tourism industry in Mainland China. One of the main contributing factors is ＂ the low employment rate and high turnover rate in tourism industry for tourism undergraduate students＂ Therefore, a comprehensive analysis about the reasons why students either choose or refuse to work in tourism is critical. This study investigates the effects of personality traits on organizational socialization and intention to retain in tourism industry, based on a survey on undergraduate interns majoring tourism management. The ＂ Big Five＂ Model of personality traits is employed and the mediating effect of organizational socialization regarding the relationship between personality traits and intention to retain is also examined. The results of this study indicate that tourism management undergraduate students in Mainland China generally exhibit low intention to retain in tourism sector （ M =2.99） and the extent of their organizational socialization during their internship is neutral （ M = 3.75）. The regression analysis shows that the personality traits of extroversion and conscientiousness are two significantly positive predictors to examine students＇ intention to retain in tourism industry, while neuroticism is the only significantly negative predictor to examine students＇ intention to retain in tourism sector. This shows, on one hand, students who are extroverted and conscientious possess the personality traits required for tourism related jobs and thus are more likely to work in tourism sector; on the other hand, students who are emotionally sensitive possess little personality trait required for tourism related jobs and are less likely to work in tourism. Among the five components of the ＂ Big Five＂ Model, extroversion demonstrates a significantly positive prediction regarding students＇ job competence and organizational culture; conscientiousness and agreeableness show a significantly positive prediction regarding students＇ job competence and interpersonal relationship. These findings not only provide additional support for previous studies on personality-job behavior but also illustrate that personality traits influence tourism management undergraduate students＇ organizational socialization during the internship and their intention to retain in tourism sector. The regression analysis further demonstrates that job competency and organizational culture are two key organizational socialization factors mediating the effect of extroversion on students＇ intention to retain in tourism industry, while job competency and interpersonal relationship partially mediate the effects of conscientiousness on students＇ intention to retain in tourism sector. This indicates that students possessing a highly extroverted personality trait choosing or not choosing tourism jobs is influenced by their job competence and organizational culture during the internship; while students with conscientious personality trait choosing or not choosing tourism jobs is influenced by the job competence and organizational socialization during their internship. These results further explain the reasons why tourism management undergraduates refuse or choose to be employed in tourism industry. A number of suggestions for tourism educators, practitioners and student interns are provided finally.