CAJ | 학술논문

近年来，服务外包与采购成为理论界和实践人士共同关注的话题。本文在相关理论分析的基础上从资源和能力理论出发提出，服务外包的驱动因素主要有两个维度，即资源类型和资源层级，由此划分为四种需求类型，即组合型被操作性资源、组合型操作性资源、互连型被操作性资源以及互连型操作性资源。不同资源诉求下其服务外包的组织方式也可分为四类，即分散式服务外包、集群式服务外包、内包服务以及获益型服务外包。此外，本文在上述理论框架的基础上从交易成本等理论出发，又对各种外包组织方式下其相应的治理机制进行了探讨。本文研究的启示在于发包方需要根据自身需求，选择适配的外包组织方式，同时合作双方还需要把握治理机制的使用，从而形成良好、长期的合作伙伴关系。
근년래，복무외포여채구성위이론계화실천인사공동관주적화제。본문재상관이론분석적기출상종자원화능력이론출발제출，복무외포적구동인소주요유량개유도，즉자원류형화자원층급，유차화분위사충수구류형，즉조합형피조작성자원、조합형조작성자원、호련형피조작성자원이급호련형조작성자원。불동자원소구하기복무외포적조직방식야가분위사류，즉분산식복무외포、집군식복무외포、내포복무이급획익형복무외포。차외，본문재상술이론광가적기출상종교역성본등이론출발，우대각충외포조직방식하기상응적치리궤제진행료탐토。본문연구적계시재우발포방수요근거자신수구，선택괄배적외포조직방식，동시합작쌍방환수요파악치리궤제적사용，종이형성량호、장기적합작화반관계。
In recent years, service outsourcing and procurement has attracted more and more attention in both academic and practical world. Based on the previous studies, this paper proposed that the drivers of outsourcing have two dimensions, namely, resource type and resource level. And we divided the factors into four types, which are composite oper- and resources, composite operant resources, interconnected operand resources, interconnected operant resources. Besides, the forms of organization of service outsourcing can also be divided into four categories, namely, dispersed service outsourcing, clusters service outsourcing, in-sourcing service and vested outsourcing. In addition, this research has discussed the mechanism of governance in service outsourcing from the transaction cost perspective. We argue that buyers should choose the service providers according to their own needs, and partners also need to grasp the use of governance mechanisms, which helps to form a good and long-term relationship.