现代情报
現代情報
현대정보
Journal of Modern Information
2012年
9期
111~116
,共null页
决策制定 用户满意 人的因素 信息系统质量
決策製定 用戶滿意 人的因素 信息繫統質量
결책제정 용호만의 인적인소 신식계통질량
decision making; user satisfaction; human element; information system quallty
本文对在中小企业决策制定及用户满意方面成功的信息系统在开发及运作时人的因素的影响级别做了分析,并提出了相应的研究模型。使用统计学工具偏最小二乘法对我国东北60家中小企业进行了实证研究,结果表明,用户的参与、管理者的支持及信息系统的质量是影响满意度的最关键因素。
本文對在中小企業決策製定及用戶滿意方麵成功的信息繫統在開髮及運作時人的因素的影響級彆做瞭分析,併提齣瞭相應的研究模型。使用統計學工具偏最小二乘法對我國東北60傢中小企業進行瞭實證研究,結果錶明,用戶的參與、管理者的支持及信息繫統的質量是影響滿意度的最關鍵因素。
본문대재중소기업결책제정급용호만의방면성공적신식계통재개발급운작시인적인소적영향급별주료분석,병제출료상응적연구모형。사용통계학공구편최소이승법대아국동북60가중소기업진행료실증연구,결과표명,용호적삼여、관리자적지지급신식계통적질량시영향만의도적최관건인소。
This research analyzed tbe influence degree of the human element in the development and the operation quality of the successful information systems for Decision Making and User Satisfaction, based on a designed model research for this purpose. The empirical study was carried out in sixty SME in the northeast of China by statistical tool well known as Partial Least Squares. The results showed that User Participation, Manager Support and Infonnation Quality were the elements with the most impact, mainly on Satisfaction.