CAJ | 학술논문

虚拟社区的发展为在线用户的知识共享提供便捷的途径,但目前社区中普遍存在着一些知识交流效率低下的现象。知识管理对社区成员的知识共享与交流的方式具有重要的影响,笔者从社区成员知识共享的角度提出了一种用于虚拟社区的知识管理流程模型。基于此模型分析了社区管理人员通过此过程从社区中识别、获取、组织、存储、测评和更新知识,并构建高质量的知识体系结构,通过知识学习与检索将这些知识传递给有需求的社区成员,从而实现整个社区内的知识共享,提高知识交流效率。
허의사구적발전위재선용호적지식공향제공편첩적도경,단목전사구중보편존재착일사지식교류효솔저하적현상。지식관리대사구성원적지식공향여교류적방식구유중요적영향,필자종사구성원지식공향적각도제출료일충용우허의사구적지식관리류정모형。기우차모형분석료사구관리인원통과차과정종사구중식별、획취、조직、존저、측평화경신지식,병구건고질량적지식체계결구,통과지식학습여검색장저사지식전체급유수구적사구성원,종이실현정개사구내적지식공향,제고지식교류효솔。
The unprecedented proliferation of virtual communities gave the online users a convenient way for knowledge sharing,but there always were some inefficient knowledge exchanging in the virtual community.As the knowledge management had greatly impacted on the behavior of members＇ knowledge sharing and exchanging,the author gave a model of knowledge management process rely on knowledge sharing.Base on this model,the article analyzed the management process that some administrators identify knowledge from the virtual communities,and acquire,organize,storage,evaluate and update knowledge to make up a qualified knowledge system,then transfer them to the required members by learning and Retrieval.Finally,the administrators could share knowledge throughout all the community and improve the efficiency of knowledge exchanging by this approach.