CAJ | 학술논문

女性在酒店业中从业比例较高，成为促进酒店业发展的重要力量，然而工作家庭冲突阻碍了酒店女性员工的职业发展。本文以角色冲突理论和边界理论为基础，采用一对一访谈和问卷调研的方法，研究酒店女性工作-家庭平衡的现状和影响因素。数据分析显示，酒店女性员工的工作家庭是不平衡的；影响因素包括主客观两方面，其中家庭支持和工作场所支持的影响效应最强。基于调研结论，从组织和个体两个层面，提出实现酒店女性员工工作-家庭平衡的策略。
녀성재주점업중종업비례교고，성위촉진주점업발전적중요역량，연이공작가정충돌조애료주점녀성원공적직업발전。본문이각색충돌이론화변계이론위기출，채용일대일방담화문권조연적방법，연구주점녀성공작-가정평형적현상화영향인소。수거분석현시，주점녀성원공적공작가정시불평형적；영향인소포괄주객관량방면，기중가정지지화공작장소지지적영향효응최강。기우조연결론，종조직화개체량개층면，제출실현주점녀성원공공작-가정평형적책략。
Women are often more than half of the hotel employees and thus play an important role in the hotel industry. However, work-family conflict among female employees has hindered their career development. Based on boundary theory and role conflict theo-ry, this article examines the findings of interviews and questionnaire survey on the present conditions and the causes of work - family conflict among female hotel employees. The study shows that the relationship between work and family of female employees is unbal-anced. Influencing factor mainly come from lack of support by family and work organization. This article suggests strategy to balance work and family from the perspective of individuals and the work organization.