经济管理
經濟管理
경제관리
Economic Management Journal(EMJ)
2013年
1期
70~79
,共null页
主管支持感 团队知识分享 团队创造力 团队
主管支持感 糰隊知識分享 糰隊創造力 糰隊
주관지지감 단대지식분향 단대창조력 단대
perceived supervisor support; team knowledge sharing; team creativity; team
探讨差异化领导行为及其对团队创造力的影响是领导学和团队研究的前沿。在团队层面,成员主管支持感均值反映了主管对成员的整体支持水平,均值越大,主管总体支持水平越高,反之越小;成员主管支持感方差反映了主管对成员的公平性,方差越大,主管支持其成员的差别化程度越高,反之越是一视同仁。根据成员主管支持感水平和差别化程度两维度,本文把团队分成四类:公平支持型(高均值一低方差)、差别支持型(高均值一高方差)、支持贫乏但公平型(低均值一低方差)和支持贫乏且不公型(低均值一高方差)。与已有文献的单一视角不同,本文基于社会交换理论的互惠与公平两个视角,认为公平支持型团队的知识分享程度最高,从而团队创造力最高。来自65个高新技术企业301个工作团队的数据支持了本文假设。本文不仅进一步拓展了差异化领导行为研究,而且揭示了领导行为影响团队创造力的知识分享机制。
探討差異化領導行為及其對糰隊創造力的影響是領導學和糰隊研究的前沿。在糰隊層麵,成員主管支持感均值反映瞭主管對成員的整體支持水平,均值越大,主管總體支持水平越高,反之越小;成員主管支持感方差反映瞭主管對成員的公平性,方差越大,主管支持其成員的差彆化程度越高,反之越是一視同仁。根據成員主管支持感水平和差彆化程度兩維度,本文把糰隊分成四類:公平支持型(高均值一低方差)、差彆支持型(高均值一高方差)、支持貧乏但公平型(低均值一低方差)和支持貧乏且不公型(低均值一高方差)。與已有文獻的單一視角不同,本文基于社會交換理論的互惠與公平兩箇視角,認為公平支持型糰隊的知識分享程度最高,從而糰隊創造力最高。來自65箇高新技術企業301箇工作糰隊的數據支持瞭本文假設。本文不僅進一步拓展瞭差異化領導行為研究,而且揭示瞭領導行為影響糰隊創造力的知識分享機製。
탐토차이화령도행위급기대단대창조력적영향시령도학화단대연구적전연。재단대층면,성원주관지지감균치반영료주관대성원적정체지지수평,균치월대,주관총체지지수평월고,반지월소;성원주관지지감방차반영료주관대성원적공평성,방차월대,주관지지기성원적차별화정도월고,반지월시일시동인。근거성원주관지지감수평화차별화정도량유도,본문파단대분성사류:공평지지형(고균치일저방차)、차별지지형(고균치일고방차)、지지빈핍단공평형(저균치일저방차)화지지빈핍차불공형(저균치일고방차)。여이유문헌적단일시각불동,본문기우사회교환이론적호혜여공평량개시각,인위공평지지형단대적지식분향정도최고,종이단대창조력최고。래자65개고신기술기업301개공작단대적수거지지료본문가설。본문불부진일보탁전료차이화령도행위연구,이차게시료령도행위영향단대창조력적지식분향궤제。
Research on differentiated leadership and team creativity is the frontier in the area of organizational behavior. Extant research has began to focus either on the effects of differentiated leader-member exchange (LMX) or on the differentiated transformational leadership. However, the differentiated effects of this kind of leadership have not been fully elaborated by the existing literature. In line with this stream of investigation, we move forward by extending that perceived supervisor support (PSS) by employees is a typical reflection of team leadership. At the team level, the average of supervisor support perceived by the team members reflects the level of support provided by the team leader; the standard deviation (SD) of perceived supervisor support reflects the distribution of support offered by the team leader among the members, which means that the higher SD the lower justice within the team. While the mean reflects the reciprocity logic of the social exchange theory, the SD reflects the justice logic. Using the two dimensions of mean and differentiation of supervisor support, we conceptualized perceived supervisor support at team-level and then classified teams into four different types: fairly high support (high-mean and low- SD) , differentiated high support (high-mean and high-SD), fairly low support (low-mean and low-SD), and differentiated low support (low-mean and high-SD). Integrating the two perspectives of reciprocity and justice, we hypothesize that fairly high support teams have the highest level of team creativity relative to the other three types of teams. Furthermore, we investigated the mechanism by which differentiated PSS influences team creativity. Because team creativity is not a simple aggregation of its member' s knowledge or perspective but rather a composition process which involve integration and elaboration of members' diverse knowledge and perspective, therefore we argue that the knowledge sharing among team members plays a mediation role between the relationship of team-level differentiated PSS and team creativity. On the one hand, the high level of team PSS gives the opportunities and capabilities to members to exchange their knowledge, especially their implicit knowledge; On the other hand, the low differentiation of team PSS inspires motivations among team members to share information. Based on the above argument, the fairly high support teams have the highest level of knowledge sharing among the team members which may in turn lead the highest level of team creativity. We use a cross-sectional onsite survey data from 301 teams of 65 high-technology companies to test our hypotheses. The sample is randomly drawn from a population of 2043 accredited high-technology firms in a province located in the eastern China. The rate of return is approximate to 96 percent due to onsite data collection. We administrate independent and dependent variables to different sources in order to eliminate possible common method bias. Team members report perceived supervisor support and team knowledge sharing, and the firm' s human resources management manager assesses team creativity. To rule out alternative explanations, we also control the effects of the team size, team gender ratio, average tenure, age, and education level of team members on team creativity. We use structural equation model (SEM) to test our model. The results show that the model of full mediation of team knowledge sharing fit the data best. And the results confirm the three hypotheses. We contribute to differentiated leadership literature and team creativity research. First, the reeonceptualization of PSS at the team level contributes to leadership literature by expanding the conceptual boundary of the differentiated leadership. Beyond the LMX and transformational leadership, we argue that the unequal support perceived by the team members also reflects one type of differentiated leadership. Second and more important, we find that the team level differentiated PSS influences team creativity through team knowledge sharing. This contributes to the team creativity literature by opening the "black box" through which differentiated leadership influences team creativity. We also have implications to management practices. We suggest that the team leaders should not only provide his or her team members with support but also deliver it in an equal way. Only doing both can inspire the highest level motivation of team knowledge sharing among team members and subsequently lead to the highest creativity.