现代情报
現代情報
현대정보
Journal of Modern Information
2013年
6期
73~77
,共null页
FAQ 图书馆 读者服务 咨询
FAQ 圖書館 讀者服務 咨詢
FAQ 도서관 독자복무 자순
FAQ; library; service for readers; consult
FAQ由于其全面、快捷、精确的特性受到许多应用领域的青睐,它在图书馆的应用也日益得到重视。本文着重介绍FAQ的应用流程并时其分析改进,从数据库、候选问句集、算法、面向用户等方面提出一些实际性的建议,为FAQ的发展及前景奠定了基础。FAQ的前景是广阔的,却也是需要继续深化的,本文大致从虚拟咨询、MyFAQ、综合型与专题型FAQ、人性化、最新消息等角度来展望FAQ的发展前景,继而描绘了改进后的流程。相信FAQ的发展日益发散。
FAQ由于其全麵、快捷、精確的特性受到許多應用領域的青睞,它在圖書館的應用也日益得到重視。本文著重介紹FAQ的應用流程併時其分析改進,從數據庫、候選問句集、算法、麵嚮用戶等方麵提齣一些實際性的建議,為FAQ的髮展及前景奠定瞭基礎。FAQ的前景是廣闊的,卻也是需要繼續深化的,本文大緻從虛擬咨詢、MyFAQ、綜閤型與專題型FAQ、人性化、最新消息等角度來展望FAQ的髮展前景,繼而描繪瞭改進後的流程。相信FAQ的髮展日益髮散。
FAQ유우기전면、쾌첩、정학적특성수도허다응용영역적청래,타재도서관적응용야일익득도중시。본문착중개소FAQ적응용류정병시기분석개진,종수거고、후선문구집、산법、면향용호등방면제출일사실제성적건의,위FAQ적발전급전경전정료기출。FAQ적전경시엄활적,각야시수요계속심화적,본문대치종허의자순、MyFAQ、종합형여전제형FAQ、인성화、최신소식등각도래전망FAQ적발전전경,계이묘회료개진후적류정。상신FAQ적발전일익발산。
FAQ is used in many application fields because of its comprehensive high-speed accurate peculiarity. The arti-cle mainly, analyzed FAQ's technological process, put forward some actual suggestions from aspects of data, candidate question collection, algorithm and cater to customers, settling basis for FAQ's development and prospect. The article roughly forecasts FAQ's developing prospect from the angles of virtual consultation, My FAQ, syrtthefical and special FAQ, humanist and up-to - date information etc, then described the improved technological process. It was believed that the development of FAQ would be more and rare expanded.