中国科技论坛
中國科技論罈
중국과기론단
Forum on Science and Technology in China
2013年
8期
34~39
,共null页
终端用户 领先用户 用户创新社区 社会关系网络
終耑用戶 領先用戶 用戶創新社區 社會關繫網絡
종단용호 령선용호 용호창신사구 사회관계망락
End user; Lead user; User innovation community; Social relation networks
使用组织产品和服务的实际终端用户是开放式创新的创新源。但许多组织缺乏用于理解和采纳终端用户思想的能力,担心失去对创新过程的控制,导致许多组织很难吸收这些创新源。在已有研究基础上,构建将终端用户融入组织创新过程的集成模式:优化管理领先用户、采用有针对性的用户工具、有效嵌入人力资源、集成组织与用户创新社区。提出基于社会关系网络的领先用户扩散模式。利用对戴尔公司IdeaStorm网站的案例研究,分析基于用户创新社区的各种模式的实施与管理,提出可以进一步研究的问题。
使用組織產品和服務的實際終耑用戶是開放式創新的創新源。但許多組織缺乏用于理解和採納終耑用戶思想的能力,擔心失去對創新過程的控製,導緻許多組織很難吸收這些創新源。在已有研究基礎上,構建將終耑用戶融入組織創新過程的集成模式:優化管理領先用戶、採用有針對性的用戶工具、有效嵌入人力資源、集成組織與用戶創新社區。提齣基于社會關繫網絡的領先用戶擴散模式。利用對戴爾公司IdeaStorm網站的案例研究,分析基于用戶創新社區的各種模式的實施與管理,提齣可以進一步研究的問題。
사용조직산품화복무적실제종단용호시개방식창신적창신원。단허다조직결핍용우리해화채납종단용호사상적능력,담심실거대창신과정적공제,도치허다조직흔난흡수저사창신원。재이유연구기출상,구건장종단용호융입조직창신과정적집성모식:우화관리령선용호、채용유침대성적용호공구、유효감입인력자원、집성조직여용호창신사구。제출기우사회관계망락적령선용호확산모식。이용대대이공사IdeaStorm망참적안례연구,분석기우용호창신사구적각충모식적실시여관리,제출가이진일보연구적문제。
The actual end users of an organization's product and service are the source of open innovation. However, some organizations have difficulty in absorbing these innovation source due to lacking the capacity to understand and adopt end user ideas, and fear to lose controlling of the innovation process. The paper proposes that models which are for integrating end user into an organization's innovation process based on the existing research conclusion, including optimizing and managing lead users, adopting the targeting user toolkits, embedding validly human resources, and integrating organization into user innovation communities. Furthermore, it puts forward the lead user's diffusion model founded on the social relation networks theory. Through analyzing the implementation and manage- ment of each model based on user innovation communities, the paper provides the areas that need further research according to the case study of the Dell IdeaStorm wed site.