CAJ | 학술논문

质量是远程教育的生命线。随着我国网络教育的发展和国家开放大学及地方开放大学的更名，远程教育如何与普通教育达到同等的质量水平，如何保证开放教育的质量，引起了越来越多研究者的关注。本研究采用质性研究范式，运用半开放访谈法，对以高教育质量而著称的英国开放大学的15名专业人员进行深度访谈。研究者借助质性研究工具Nvivo对访谈内容进行内容分析，揭示英国开放大学课程开发、学习支持服务、教学管理和专业教师四个维度的质量保证关键要素。文章旨在为我国远程教育界较为全面了解英国开放大学质量保证提供实证性的基础研究，并为我国开放大学建设提供参照和借鉴。
질량시원정교육적생명선。수착아국망락교육적발전화국가개방대학급지방개방대학적경명，원정교육여하여보통교육체도동등적질량수평，여하보증개방교육적질량，인기료월래월다연구자적관주。본연구채용질성연구범식，운용반개방방담법，대이고교육질량이저칭적영국개방대학적15명전업인원진행심도방담。연구자차조질성연구공구Nvivo대방담내용진행내용분석，게시영국개방대학과정개발、학습지지복무、교학관리화전업교사사개유도적질량보증관건요소。문장지재위아국원정교육계교위전면료해영국개방대학질량보증제공실증성적기출연구，병위아국개방대학건설제공삼조화차감。
Quality is the lifeline of distance education. Following the establishment of the Open University of China and local open universities and the development of online education, researchers pay more and more attentions to the quality of distance education. Whether open universities should keep the identical quality standard with conventional u- niversity or these universities can develop their own quality standards has brought long debates. This paper focuses on the critical factors of quality assurance of the UK Open University. The methods of paradigm and half-open interviews are used in this research. The Researchers interviewed 15 staff with different roles in the Open University. Content anal- ysis and qualitative research tool Nvivo were used in the data processing. Four critical factors of quality assurance, such as curriculum development, students service, teaching management and professional staff were discovered from staff perceptions in UK Open University, and it also can be used as a reference to China distance education researchers and the development of open universites in China.