CAJ | 학술논문

逆向物流服务供应商选择是一个典型的多属性决策问题，应提升逆向物流服务供应商评价与选择的科学性，建立具有合理性、可操作性、针对性的逆向物流服务供应商评价指标体系。文章针对逆向物流特点，借鉴相关研究成果．在考虑逆向物流委托企业对逆向物流服务供应商在回收产品处理速率与价值回收率方面专业要求、逆向物流服务供应商环境性行为以及由此可能导致的逆向物流外包隐性成本基础上，构建了逆向物流服务供应商选择评价指标体系．提出了一种解决多属性决策问题的新方法——基于组合权重确定的GI-TOPSIS方法。该方法在权重确定方面，将网络分析法与熵值法相结合，考虑评价指标间的相依性以及客观评价数据信息；在评价方法方面，将灰色关联度引入TOPSIS方法，以相对贴近度的形式同时反映数据曲线的位置差异和态势变化，物理意义更加全面和明确。对福建某电子制造企业逆向物流服务供应商选择的实证研究验证了该评价指标体系与方法的可行性与有效性。
역향물류복무공응상선택시일개전형적다속성결책문제，응제승역향물류복무공응상평개여선택적과학성，건립구유합이성、가조작성、침대성적역향물류복무공응상평개지표체계。문장침대역향물류특점，차감상관연구성과．재고필역향물류위탁기업대역향물류복무공응상재회수산품처리속솔여개치회수솔방면전업요구、역향물류복무공응상배경성행위이급유차가능도치적역향물류외포은성성본기출상，구건료역향물류복무공응상선택평개지표체계．제출료일충해결다속성결책문제적신방법——기우조합권중학정적GI-TOPSIS방법。해방법재권중학정방면，장망락분석법여적치법상결합，고필평개지표간적상의성이급객관평개수거신식；재평개방법방면，장회색관련도인입TOPSIS방법，이상대첩근도적형식동시반영수거곡선적위치차이화태세변화，물리의의경가전면화명학。대복건모전자제조기업역향물류복무공응상선택적실증연구험증료해평개지표체계여방법적가행성여유효성。
Selection of reverse logistics service providers is a typical multiple attributes decision-making problem. To promote the scientiflcity of the selection and evaluation of reverse logistics service providers, establishing the rational, operational and pointed index system for the evaluation of reverse logistics service providers is the basic guarantee. The author establishes the evaluation index system for the reverse logistics service provider selection and proposes a new multiple attributes decision-making method, GI-TOPSIS based on combinational weight determination. In terms of weight determination, the proposed method combines ANP and entropy method to consider the dependency of evaluation indices and the information of evaluation data. Furthermore, the proposed method introduces degree of grey incidence into TOPSIS and uses relative similarity degree to reflect the distance differences and shape changes, which is more completed and clear. Finally, an empirical study on the reverse logistics service provider selection in an electronic manufacturing enterprise is conducted, and the results demonstrate the feasibility and validity of the evaluation index system and the decision-making method.