CAJ | 학술논문

本文采用丹尼森（Denison）的组织文化理论模型，对美国大学在质量管理中采取的针对性措施和开展的理论研究进行分类梳理。文章首先对组织文化经典理论以及美国大学的组织文化特征作了简要分析，归纳了大学自身组织文化特征与开展质量管理的需求间存在的内在矛盾；在此基础上，文章采用丹尼森的组织文化四维度模型，并结合耶鲁大学和美国中西部某社区大学的案例研究，从四个方面对美国大学开展质量管理的措施进行深入考察，发掘其内在规律和特色；文章最后从指导思想、实施路径、工作保障等方面总结美国大学的经验，供我国大学开展提升高等教育质量的实践作参考。
본문채용단니삼（Denison）적조직문화이론모형，대미국대학재질량관리중채취적침대성조시화개전적이론연구진행분류소리。문장수선대조직문화경전이론이급미국대학적조직문화특정작료간요분석，귀납료대학자신조직문화특정여개전질량관리적수구간존재적내재모순；재차기출상，문장채용단니삼적조직문화사유도모형，병결합야로대학화미국중서부모사구대학적안례연구，종사개방면대미국대학개전질량관리적조시진행심입고찰，발굴기내재규률화특색；문장최후종지도사상、실시로경、공작보장등방면총결미국대학적경험，공아국대학개전제승고등교육질량적실천작삼고。
Based on Denison＇s organizational culture model, this study approaches organizational culture by explo- ring the context in which TQM processes evolved at American universities and colleges. Firstly, with the aid of litera- ture analysis and content analysis, some core values of the universities＇ organizational culture which may affect TQM are revealed. Secondly, in order to find out the ways in which the universities and colleges explore to improve their teaching quality, four measurements extracted from Denison＇ s organizational culture survey are studied with some practices of Yale University and a comprehensive community college（Midwest County Community College）. Finally, an integrated solution of implementing change is proposed, which can be used as a reference for the Chinese universi- ties and colleges in their practices.