CAJ | 학술논문

当前，组织公民行为的消极作用逐渐引起了组织行为学者和管理实践者的关注。聚焦于“过犹不及”的视角探讨组织公民行为（OCB）的消极面，一方面有助于探讨OCB的“过”以及“过犹不及”的原因，另一方面能够深入分析OCB“过犹不及”效应的影响机制。并且，基于目前OCB消极面研究的问题和不足，提出了一个OCB的消极作用的动态模型，并强调个体、组织和社会文化等多层次因素在该模型中的作用。同时，建议未来的研究采用纵向实验设计。更加深入地认识OCB对组织和个人影响的逻辑关系，以利于组织实践者更好地管理和应用OCB这把“双刃剑”。
당전，조직공민행위적소겁작용축점인기료조직행위학자화관리실천자적관주。취초우“과유불급”적시각탐토조직공민행위（OCB）적소겁면，일방면유조우탐토OCB적“과”이급“과유불급”적원인，령일방면능구심입분석OCB“과유불급”효응적영향궤제。병차，기우목전OCB소겁면연구적문제화불족，제출료일개OCB적소겁작용적동태모형，병강조개체、조직화사회문화등다층차인소재해모형중적작용。동시，건의미래적연구채용종향실험설계。경가심입지인식OCB대조직화개인영향적라집관계，이리우조직실천자경호지관리화응용OCB저파“쌍인검”。
The negative effects of organizational citizenship behavior （OCB） have drawn increasing attention from both scholars of organizational science and practitioners of management. Our work focuses on the negative effects of OCB taken from the perspective of Too-Much-of-a-Good-Thing. On the one hand, this perspective can help us better explore reasons regarding ＂too much＂ and ＂Too-Much-of-a-Good-Thing＂ in OCB; on the other hand, it can help us better analyze the impact mechanism of ＂Too-Much-of-a-Good- Thing＂ specific to OCB. Furthermore, based on limitations and problems seen in the current literature, we proposed a dynamic model perspective of negative effects on OCB with an emphasis on factors at the individual, organizational, and societal levels. In addition, we suggest that future studies should use longitudinal designs to better understand the causal effects of OCB on organizations and individuals as this deeper understanding will allow us to better manage and use the ＂double-edged sword＂ of OCB.