CAJ | 학술논문

鉴于创始团队关键人力资本对新创企业发展的重要性及已有研究的不足，在界定相关概念及其结构维度的基础上，遵循资源／能力-地位-绩效理论逻辑，构建基于能力视角的创始团队关键人力资本对新创服务企业战略地位优势和绩效影响的概念模型。以环渤海、长三角、珠三角和海西地区的新创高技术服务企业创始团队成员为调研对象，基于182份有效问卷，运用SPSS19．0和AMOS17．0软件及多元层级回归方法分析数据。研究结果表明，创始团队关键人力资本的3个维度均显著提升新创高技术服务企业绩效，但作用机理不同，绩效效应存在差异，服务扩展优势部分中介适应性营销能力和市场链接能力与绩效的关系，服务扩展优势和服务差异化优势同时完全中介新服务开发能力与绩效关系；适应性营销能力和市场链接能力直接和通过服务扩展优势间接产生的综合绩效效应均显著高于新服务开发能力通过服务扩展优势和服务差异化优势间接产生的综合绩效效应；服务扩展优势在服务差异化优势转化为企业绩效的过程中发挥部分中介作用。新创高技术服务企业应合理配置和整合创始团队成员多样化能力，促进关键人力资本与战略地位优势的协同匹配。
감우창시단대관건인력자본대신창기업발전적중요성급이유연구적불족，재계정상관개념급기결구유도적기출상，준순자원／능력-지위-적효이론라집，구건기우능력시각적창시단대관건인력자본대신창복무기업전략지위우세화적효영향적개념모형。이배발해、장삼각、주삼각화해서지구적신창고기술복무기업창시단대성원위조연대상，기우182빈유효문권，운용SPSS19．0화AMOS17．0연건급다원층급회귀방법분석수거。연구결과표명，창시단대관건인력자본적3개유도균현저제승신창고기술복무기업적효，단작용궤리불동，적효효응존재차이，복무확전우세부분중개괄응성영소능력화시장련접능력여적효적관계，복무확전우세화복무차이화우세동시완전중개신복무개발능력여적효관계；괄응성영소능력화시장련접능력직접화통과복무확전우세간접산생적종합적효효응균현저고우신복무개발능력통과복무확전우세화복무차이화우세간접산생적종합적효효응；복무확전우세재복무차이화우세전화위기업적효적과정중발휘부분중개작용。신창고기술복무기업응합리배치화정합창시단대성원다양화능력，촉진관건인력자본여전략지위우세적협동필배。
In view of the importance of key human capital in the founding team for new venture development and the gap of exist- ing research, this study defines related concepts and their structure and dimensions, follows the resources/capabilities-position- performance theoretical logic and constructs a conceptual model of the impact of key human capital in the founding team on strate- gic positional advantages and new high-tech service venture performance based on capabilities perspectives. 182 valid question- naires were gathered from the founding team members of new high-tech service ventures in Bohai Rim Area, Pearl River Delta, Yangtze River Delta and West Coast of Taiwan Strait. SPSS 19.0, AMOS 17.0 and multiple hierarchical regression method were employed to analyze the data. Results show that all the three dimensions of key human capital in the founding team significantly improve new high-tech service venture performance with different mechanisms and differential performance effects. Firstly, the effects of both adaptive marketing capabilities and market linking capabilities on performance are partially mediated by service scalability advantage, while the effect of new service development capabilities on performance is completely fully mediated by both service scalability advantage and service differentiation advantage. Secondly, both the performance induced by the adaptive marketing capabilities and market linking capabilities （ their direct effects and indirect effects through the mediating role of serv- ice scalability advantage） are higher than the performance induced by new service development capabilities （their indirect effect through the mediating role of both service scalability and differentiation advantage）. Thirdly, service scalability advantage plays a partial mediating role in the process of transforming service differentiation advantage into performance. Therefore, in order to promote the coordination of key human capital and strategic positional advantages, new high-tech service ventures need to ensure that their founding teams have the appropriate mix and deployment of multiple capabilities.