华东经济管理
華東經濟管理
화동경제관리
East China Economic Management
2014年
7期
33~36
,共null页
游客忠诚 地方依恋 休闲度假旅游地
遊客忠誠 地方依戀 休閒度假旅遊地
유객충성 지방의련 휴한도가여유지
tourist loyalty; place attachment; leisure resort
忠诚游客的重游与口碑宣传是旅游地重要的价值资源和竞争优势,游客忠诚机制的研究有助于认识游客忠诚形成的路径,为构筑游客忠诚战略提供帮助。文章采用现场问卷调查获取游客忠诚影响因子数据,运用结构方程模型,对安徽省休闲度假旅游地作了实证研究,发现地方依恋在模型中拥有显著的核心影响力,游客的感知价值和满意体验通过地方依恋对游客忠诚产生影响,满意体验对游客忠诚具有直接正面影响。在此基础上,结合案例地实际,提出了构筑安徽省休闲度假旅游地游客忠诚的具体策略.
忠誠遊客的重遊與口碑宣傳是旅遊地重要的價值資源和競爭優勢,遊客忠誠機製的研究有助于認識遊客忠誠形成的路徑,為構築遊客忠誠戰略提供幫助。文章採用現場問捲調查穫取遊客忠誠影響因子數據,運用結構方程模型,對安徽省休閒度假旅遊地作瞭實證研究,髮現地方依戀在模型中擁有顯著的覈心影響力,遊客的感知價值和滿意體驗通過地方依戀對遊客忠誠產生影響,滿意體驗對遊客忠誠具有直接正麵影響。在此基礎上,結閤案例地實際,提齣瞭構築安徽省休閒度假旅遊地遊客忠誠的具體策略.
충성유객적중유여구비선전시여유지중요적개치자원화경쟁우세,유객충성궤제적연구유조우인식유객충성형성적로경,위구축유객충성전략제공방조。문장채용현장문권조사획취유객충성영향인자수거,운용결구방정모형,대안휘성휴한도가여유지작료실증연구,발현지방의련재모형중옹유현저적핵심영향력,유객적감지개치화만의체험통과지방의련대유객충성산생영향,만의체험대유객충성구유직접정면영향。재차기출상,결합안례지실제,제출료구축안휘성휴한도가여유지유객충성적구체책략.
Loyal tourists' revisit and word-of-mouth propaganda are the important valuable resource and competitive advan- tage for tourism destination market. The study on tourist loyalty mechanism can help to find out the path of visitor loyalty formation in order to build tourist loyalty strategies. The paper, through the on-the-spot questionnaire survey to collect data of factors affecting tourist loyalty and applying structural equation model, makes an empirical analysis on leisure resorts in Anhui Province. The results show that the place attachment has a significant core influence in the model, both tourist' s perceived value and satisfaction of experience affeet tourist loyalty through the place attachment. The satisfaction of tourist experience has a direct positive impact on the tourist loyalty. On this basis, the paper puts forward the concrete strategies to build tourist loyalty of leisure resort in Anhui Province.