CAJ | 학술논문

文章立足于服务外包情境，把服务外包企业的合作治理机制划分为契约治理机制与关系治理机制．进而剖析和揭示了这两种治理机制对服务外包供应商创新能力的影响机制。基于177份企业样本数据，重点验证了不同合作治理机制对服务外包供应商创新能力的影响以及知识获取和知识分享在其中所扮演的角色。研究发现：契约治理机制和关系治理机制对服务外包供应商的创新能力具有不同的影响。其中，关系治理机制对外包供应商的创新能力影响更为显著，契约治理机制对外包供应商的创新能力影响并不显著；知识获取和共享在关系治理机制、契约治理机制与服务外包供应商创新能力之间扮演中介角色。
문장립족우복무외포정경，파복무외포기업적합작치리궤제화분위계약치리궤제여관계치리궤제．진이부석화게시료저량충치리궤제대복무외포공응상창신능력적영향궤제。기우177빈기업양본수거，중점험증료불동합작치리궤제대복무외포공응상창신능력적영향이급지식획취화지식분향재기중소분연적각색。연구발현：계약치리궤제화관계치리궤제대복무외포공응상적창신능력구유불동적영향。기중，관계치리궤제대외포공응상적창신능력영향경위현저，계약치리궤제대외포공응상적창신능력영향병불현저；지식획취화공향재관계치리궤제、계약치리궤제여복무외포공응상창신능력지간분연중개각색。
Based on the service outsourcing situation, this paper divides the cooperative governance mechanism of service outsourcing enterprises into contract governance and relationship governance mechanism. Further, it analyzes and reveals the influences of the two governance mechanism upon innovation ability of service outsourcing suppliers. Based on the enterprise data of 177 samples, it mainly verifies the influences of different cooperative governance mechanisms upon innovation ability of service outsourcing suppliers and the role of knowledge sharing. The research finds that contract governance mechanism and relationship governance mechanism have different influences on innovation capability of service outsourcing enterprises. It shows that relationship governance mechanism has a stronger impact on innovation capability than contract governance mechanism. Knowledge acquisition and knowledge sharing in relationship governance mechanism and contract governance mechanism play an intermediary role in the innovation ability of service outsoureing suppliers.