兰州大学学报:社会科学版
蘭州大學學報:社會科學版
란주대학학보:사회과학판
Journal of Lanzhor University(Social Sciences)
2014年
3期
57~64
,共null页
公共价值创造 公共价值 价值冲突 绩效治理
公共價值創造 公共價值 價值遲突 績效治理
공공개치창조 공공개치 개치충돌 적효치리
creation of public value; public value; administrative performance; performance management
作为公民集体偏好的政治协调表达,公共价值自1995年由Moore提出以来逐渐成为公共行政研究和实践关注的重要问题.在以公共价值为基础的政府绩效治理理论体系下,公共价值对于政府绩效的合法性具有本质规定性,只有当政府提供的公共服务、政策和项目符合公民需要时,政府的产出才等同于绩效,即创造了公共价值.在理论分析基础上,围绕地方政府公共价值创造的挑战与路径等关键问题,对G省5个县级政府的27位政府官员进行了访谈,并运用Nvivo 10.0软件对访谈材料进行了分析.研究结果显示公共价值创造的挑战主要来自于管理能力和效率提升等四个方面,公共价值创造的路径则体现在改善管理效率等九个方面.最后,就质性分析结果对绩效治理的启示进行了探讨,并提出了未来的研究问题.
作為公民集體偏好的政治協調錶達,公共價值自1995年由Moore提齣以來逐漸成為公共行政研究和實踐關註的重要問題.在以公共價值為基礎的政府績效治理理論體繫下,公共價值對于政府績效的閤法性具有本質規定性,隻有噹政府提供的公共服務、政策和項目符閤公民需要時,政府的產齣纔等同于績效,即創造瞭公共價值.在理論分析基礎上,圍繞地方政府公共價值創造的挑戰與路徑等關鍵問題,對G省5箇縣級政府的27位政府官員進行瞭訪談,併運用Nvivo 10.0軟件對訪談材料進行瞭分析.研究結果顯示公共價值創造的挑戰主要來自于管理能力和效率提升等四箇方麵,公共價值創造的路徑則體現在改善管理效率等九箇方麵.最後,就質性分析結果對績效治理的啟示進行瞭探討,併提齣瞭未來的研究問題.
작위공민집체편호적정치협조표체,공공개치자1995년유Moore제출이래축점성위공공행정연구화실천관주적중요문제.재이공공개치위기출적정부적효치리이론체계하,공공개치대우정부적효적합법성구유본질규정성,지유당정부제공적공공복무、정책화항목부합공민수요시,정부적산출재등동우적효,즉창조료공공개치.재이론분석기출상,위요지방정부공공개치창조적도전여로경등관건문제,대G성5개현급정부적27위정부관원진행료방담,병운용Nvivo 10.0연건대방담재료진행료분석.연구결과현시공공개치창조적도전주요래자우관리능력화효솔제승등사개방면,공공개치창조적로경칙체현재개선관리효솔등구개방면.최후,취질성분석결과대적효치리적계시진행료탐토,병제출료미래적연구문제.
As an expression of citizens' collective preference for political coordination, public value, first introduced by Moore as a concept, has been the focus of research on public administration and practice since 1995. Based on public-value-based government performance management theory, public value for the legitimacy of government performance is intrinsically prescriptive. Only when the services, policies and programs of the government meet the public needs, the output of the government is equivalent to the performance of the government -- that is, the public value is created. Guided by this theory, we interviewed 27 county officials of the G province regarding the challenge and measures faced and taken by the local government in the creation of public value. The data collected from the interview was analyzed by Nvivol0.0 software. The result shows that the challenge is mainly caused by the lack of management capability in creating public value and improving productivity; and the measures are mainly reflected in how to improve management efficiency in nine areas. Finally, further discussion is made on the implications of the qualitative analysis for performance management.