CAJ | 학술논문

了解学生满意度领域的研究现状、演进路径和研究前沿，有助于国内学者把握国际同行们的研究动态和热点问题。利用HatCite和Citespece软件分析，认为以学生满意度为主题的研究大致可分为3个阶段，且已出现了一批著名的研究学者和一系列经典文献。美国在这一领域中处于绝对领先地位，中国台湾地区为后起新秀。在学生满意度领域中，大致形成了4条演进路径，出现了顾客满意度、质量等研究熟点，对在线学习满意度的研究或许成为未来的研究趋势和前沿。
료해학생만의도영역적연구현상、연진로경화연구전연，유조우국내학자파악국제동행문적연구동태화열점문제。이용HatCite화Citespece연건분석，인위이학생만의도위주제적연구대치가분위3개계단，차이출현료일비저명적연구학자화일계렬경전문헌。미국재저일영역중처우절대령선지위，중국태만지구위후기신수。재학생만의도영역중，대치형성료4조연진로경，출현료고객만의도、질량등연구숙점，대재선학습만의도적연구혹허성위미래적연구추세화전연。
It is meaningful for domestic scholars to grasp the research hotspots and fronfiers through introducing the present situation of students＇ satisfaction, describing the evolution pathways, and discussing the xesearch hotspot and frontiers. The research about students＇ satisfaction involved three stages by the analysis d HistCite and CiteSpace. A number of professional researchers and a series of classic literature have emerged. The USA is in a leading position and Ofinese Taiwan is a newcomer rookie in the research field. In the research field of students＇ satisfaction, there are four evolufion pathways. hotspots are the topics d customers＇ satisfaction and student. The satisfaction on elearning may become the future research trends and fronier.