CAJ | 학술논문

为了解基层公务员角色压力、工作倦怠与心理健康之间的关系，本研究从山西、湖北、黑龙江、山东、内蒙古5省（自治区）选取在职在岗基层公务员作为调查对象，采用问卷调查法获得有效数据490份。研究发现，基层公务员角色压力中角色模糊和角色超载两个维度对其工作倦怠中的情感耗竭、人格解体和成就感低落三个维度均表现出显著的正向预测作用；心理健康在基层公务员角色压力对工作倦怠的影响关系中具有显著的调节作用，心理健康状况的提升使得角色超载对人格解体的影响有所减弱，而角色冲突对成就感低落的反向预测作用仅在心理健康水平较低的情况下表现显著。
위료해기층공무원각색압력、공작권태여심리건강지간적관계，본연구종산서、호북、흑룡강、산동、내몽고5성（자치구）선취재직재강기층공무원작위조사대상，채용문권조사법획득유효수거490빈。연구발현，기층공무원각색압력중각색모호화각색초재량개유도대기공작권태중적정감모갈、인격해체화성취감저락삼개유도균표현출현저적정향예측작용；심리건강재기층공무원각색압력대공작권태적영향관계중구유현저적조절작용，심리건강상황적제승사득각색초재대인격해체적영향유소감약，이각색충돌대성취감저락적반향예측작용부재심리건강수평교저적정황하표현현저。
In order to understand the relationship between the role stress and job burnout of the grassroots civil servants and their mental health, this study selected grassroots civil servants in the post from Shanxi, Hubei, Heilongjiang, Shandong and Inner Mongolia five provinces for the survey, and obtained valid data of 490 copies by using questionnaires. The study found that the two dimen- sions of role ambiguity and role overload in the role stress of grassroots civil servants showed a signifi- cant positive effect on the three dimensions of emotional exhaustion, depersonalization and low sense of achievement in the job burnout. Mental health takes a significant role in moderating the affection of the role stress of grassroots civil servants to their job burnout. Mental health promotion makes the impact of role overload on depersonalization weakened, and the role conflict＇s reverse predict effect to the low sense of achievement performance only at a lower level of mental health conditions.