大学教育科学
大學教育科學
대학교육과학
University Education Science
2015年
1期
116~119
,共null页
全面质量管理 质量管理 理念转型 趋势
全麵質量管理 質量管理 理唸轉型 趨勢
전면질량관리 질량관리 이념전형 추세
total quality management, quality management~ transformation of concept~ tendency
全面质量管理理念以其全面性、全员性、全程性的特点在企业产品质量管理中取得了巨大的成功，但在融入高校质量管理过程中始终未能深入高校教学、科研等核心工作领域。全面质量管理理念中蕴含的精细与严谨对大学质量管理无疑具有较大的借鉴与启示，大学需要以开放的姿态和耐心的态度审视来源于企业的质量管理理念与方法，取其精华、弃其不适。并与现代大学的文化、制度及组织架构相结合。最终构建出适合于高等教育领域的质量管理理念与方法。在这个过程中，大学首先需要树立质量财富的管理理念，把质量管理视为大学一种内在追求，而不是追随管理时尚或者迎合外界需要；其次是要着力培养师生的质量文化，在全体师生员工心中树立以质量为中心的意识，建立全方位的质量管理体系，最终实现大学由传统组织向质量组织的转变。
全麵質量管理理唸以其全麵性、全員性、全程性的特點在企業產品質量管理中取得瞭巨大的成功，但在融入高校質量管理過程中始終未能深入高校教學、科研等覈心工作領域。全麵質量管理理唸中蘊含的精細與嚴謹對大學質量管理無疑具有較大的藉鑒與啟示，大學需要以開放的姿態和耐心的態度審視來源于企業的質量管理理唸與方法，取其精華、棄其不適。併與現代大學的文化、製度及組織架構相結閤。最終構建齣適閤于高等教育領域的質量管理理唸與方法。在這箇過程中，大學首先需要樹立質量財富的管理理唸，把質量管理視為大學一種內在追求，而不是追隨管理時尚或者迎閤外界需要；其次是要著力培養師生的質量文化，在全體師生員工心中樹立以質量為中心的意識，建立全方位的質量管理體繫，最終實現大學由傳統組織嚮質量組織的轉變。
전면질량관리이념이기전면성、전원성、전정성적특점재기업산품질량관리중취득료거대적성공，단재융입고교질량관리과정중시종미능심입고교교학、과연등핵심공작영역。전면질량관리이념중온함적정세여엄근대대학질량관리무의구유교대적차감여계시，대학수요이개방적자태화내심적태도심시래원우기업적질량관리이념여방법，취기정화、기기불괄。병여현대대학적문화、제도급조직가구상결합。최종구건출괄합우고등교육영역적질량관리이념여방법。재저개과정중，대학수선수요수립질량재부적관리이념，파질량관리시위대학일충내재추구，이불시추수관리시상혹자영합외계수요；기차시요착력배양사생적질량문화，재전체사생원공심중수립이질량위중심적의식，건립전방위적질량관리체계，최종실현대학유전통조직향질량조직적전변。
The characteristic of total quality management philosophy are comprehensiveness which include all people and process, these made huge success in company product quality ~,,anagerncnt. But when it integrated into university it could not penetrate into the field of teaching and scientific research, because the nature of university and company is different as well as they have different understanding of quality concept. However, the meticulous and rigorous philosophy implication in total quality management can provide important enlightenment and reference for higher education quality management. University needs openness and patience to analyze the philosophy and methods of quality management which come from company. University should take the essence, discard the discomfort of quality management philosophy from company, then combine these advantages with the modern university culture, system and organizational structure to establish the quality philosophy and methods which are suitable for university. In the process, first, university needs to set up the philosophy of taking the quality as wealth, taking quality management as their inner pursuit which is not a random activity to pursue the fashion of management or cater for external demand. Second, university should develop quality culture and arouse the consciousness among teachers and students, and establish an all-around quality management system. In the end, we can realize the transition of university from traditional organization to quality organization.
