CAJ | 학술논문

关系强度与社会资本均影响知识获取绩效，已有研究尚未探明两者间联系机理及其对知识获取绩效的影响。本文基于社会结构与行动模型，将社会资本细分为集体与个体两层面；信任、规范与网络异质资源三构件，构建“关系强度—社会资本—知识获取绩效”理论模型，结合233家企业问卷调查与结构方程模型进行实证检验。结果表明：强关联显著提升知识获取绩效；集体社会资本即信任与规范起部分中介作用，个体社会资本即网络异质资源则无中介作用；强关联正向影响网络异质资源，网络异质资源负向影响知识获取绩效但并不显著。明确了关系强度、社会资本对知识获取绩效的影响机理、路径与效果，为企业知识管理提供了关系组建和资本动用的策略参考。
관계강도여사회자본균영향지식획취적효，이유연구상미탐명량자간련계궤리급기대지식획취적효적영향。본문기우사회결구여행동모형，장사회자본세분위집체여개체량층면；신임、규범여망락이질자원삼구건，구건“관계강도—사회자본—지식획취적효”이론모형，결합233가기업문권조사여결구방정모형진행실증검험。결과표명：강관련현저제승지식획취적효；집체사회자본즉신임여규범기부분중개작용，개체사회자본즉망락이질자원칙무중개작용；강관련정향영향망락이질자원，망락이질자원부향영향지식획취적효단병불현저。명학료관계강도、사회자본대지식획취적효적영향궤리、로경여효과，위기업지식관리제공료관계조건화자본동용적책략삼고。
Both of ties strength and social capital can affect knowledge acquisition performance, existing researches haven’ t analyzed the impacts of ties strength and social capital on knowledge acquisition performance. Based on social structure and action model, the social capital is divided into collective and individual assets, while the former includes trust, norms, and the later heterogeneous resources of network. Hence, the theoretical model of this research is constructed as“ties strength-social capital-knowledge acquisition performance”, the empirical test has been done on the base of the structure equation modeling and questionnaire surveys to 233 enterprises. The results indicate that strong ties is significantly positive on knowledge acquisition performance on which collective assets have a significant positive mediating effect partly, while individual assets has no significant mediating effect on it. Strong ties positively correlates with heterogeneous resources of network, while heterogeneous resources of network is negative, not significantly, with knowledge acquisition. The explicit mechanism, path and effects of ties strength and social capital effect on knowledge acquisition, showed by this study, can provide strategic reference of the formed relationship and disposable capital for enterprise knowledge management.