管理工程学报
管理工程學報
관리공정학보
Journal of Industrial Engineering and Engineering Management
2015年
1期
89~97
,共null页
顾客行为 公平关切 供应链协调 收益共享契约
顧客行為 公平關切 供應鏈協調 收益共享契約
고객행위 공평관절 공응련협조 수익공향계약
customer behavior; fairness concern; supply chain coordination; revenue sharing contract
本文在公平中性的供应商、公平关切的零售商和策略型与短视型顾客并存的供应链下,研究了零售商的最优定价与订货量及供应链的协调。研究发现,公平关切的零售商有提高产品价格和压低订货量的倾向;批发价契约难以实现供应链的协调;收益共享契约能实现供应链的完美协调。论文还讨论了零售商的公平关切程度和利润分享比例对供应商利润、零售商效用及供应链效用的影响。
本文在公平中性的供應商、公平關切的零售商和策略型與短視型顧客併存的供應鏈下,研究瞭零售商的最優定價與訂貨量及供應鏈的協調。研究髮現,公平關切的零售商有提高產品價格和壓低訂貨量的傾嚮;批髮價契約難以實現供應鏈的協調;收益共享契約能實現供應鏈的完美協調。論文還討論瞭零售商的公平關切程度和利潤分享比例對供應商利潤、零售商效用及供應鏈效用的影響。
본문재공평중성적공응상、공평관절적령수상화책략형여단시형고객병존적공응련하,연구료령수상적최우정개여정화량급공응련적협조。연구발현,공평관절적령수상유제고산품개격화압저정화량적경향;비발개계약난이실현공응련적협조;수익공향계약능실현공응련적완미협조。논문환토론료령수상적공평관절정도화리윤분향비례대공응상리윤、령수상효용급공응련효용적영향。
Traditional research has always assumed that decision makers are completely rational and always pursue to maximize their own interest. Behavioral researches show that people focus on not only their own interest,but also others' when making decisions.When people find they receive unfair distribution of interest,they often sacrifice their own interest to influence others' in order to express their concerns about fairness.Fairness concerns are usually described by the utility function which introduces profit differences between channel members. In this paper,we describe the utility function of the retailer's fairness concerns by introducing a profit reference point. We assume that the equitable outcome for the fair-minded retailer is supplier's payoff. This study assumes that profit difference between decision makers will cause utility change. In another word,the retailer's utility increases when the retailer's profit is higher than the supplier's profit.The value of perishable products often decrease over time. Thus,product price usually decreases along with the time dimension.Some customers anticipate future sales and choose right purchase timing to maximize their expected surplus based on the current market information,such as price,demand,and inventory level. Other customers do not wait for sales as long as product price is lower than its valuation. Mr. Brad Anderson,the CEO of Best Buy( a major electronics retailer in USA),named the former customers as"devils"and the latter ones as"angels".We consider a supply chain consisting of one supplier,one fair-minded retailer,and two types of customers. This study investigates the impact of the retailer's fairness concerns on optimal price and optimal ordering quantity. Results show that the retailer has tendency to improve price and lower ordering quantity under the wholesale price contract. The wholesale price contract can't coordinate the decentralized supply chain. The revenue sharing contract can perfectly coordinate the decentralized supply chain.Correspondingly,the range of the fair-minded retailer's sharing ratio parameter is provided. This study also discusses the impact of the supply chain's utility by the fairness degree,the sharing ratio of the retailer on the supplier's profit,and the retailer's utility. When the retailer's fraction of the supply chain's revenue is determined,the retailer's utility and the supply chain's utility decrease at the coefficient of the retailer's fairness concerns. When the coefficient of the retailer's fairness concerns is determined,the retailer's utility and supply chain's utility increase in the fraction of supply chain revenues kept by the retailer.