CAJ | 학술논문

在Lewicki等研究的基础上,构建了软件外包企业合作与信任发展演化路径图。以4组具有代表性的软件外包合作企业为研究样本,使用多案例研究法分析了软件外包企业间信任关系的类型及合作周期内信任的变化,总结了两阶段信任变化路径。最后从信任管理和外包关系维护的角度,针对软件外包发包方和接包方以及政府部门和行业协会提出了相应建议。
재Lewicki등연구적기출상,구건료연건외포기업합작여신임발전연화로경도。이4조구유대표성적연건외포합작기업위연구양본,사용다안례연구법분석료연건외포기업간신임관계적류형급합작주기내신임적변화,총결료량계단신임변화로경。최후종신임관리화외포관계유호적각도,침대연건외포발포방화접포방이급정부부문화행업협회제출료상응건의。
Based on the research of Lewicki,this paper constructs a model of trust and cooperation between outsourcing enterprises.Then it selects four typical software outsourcing enterprises as the research samples,and analyzes trust types and the changes of trust in cooperation period through the multi-case study,and concludes a two-phase trust evolution path.Finally,it puts forward some corresponding countermeasures for outsourcing clients,outsourcing providers and government from the perspectives of trust management and outsourcing relationship maintenance.