新世纪图书馆
新世紀圖書館
신세기도서관
2015年
5期
9~12
,共null页
网络 用户需求 用户行为 图书馆员
網絡 用戶需求 用戶行為 圖書館員
망락 용호수구 용호행위 도서관원
Network. User＇s expectation. User＇s action. Librarian.
用户处于网络化环境和图书馆新变化中,需要图书馆员融入书书相联、书人相联、人人相联的情景之中,了解和顺应用户信息期望、用户需求、用户习惯的变化,主动、适时地面向用户的转型,并以观念的改变,深度解读用户;以信息专家的角色,嵌入用户过程;以图书馆学的专长,满足用户的需求;以全新的视角,创新用户服务;以知识导航员的素养,打造新型服务团队,努力成为用户问题解决专家。
用戶處于網絡化環境和圖書館新變化中,需要圖書館員融入書書相聯、書人相聯、人人相聯的情景之中,瞭解和順應用戶信息期望、用戶需求、用戶習慣的變化,主動、適時地麵嚮用戶的轉型,併以觀唸的改變,深度解讀用戶;以信息專傢的角色,嵌入用戶過程;以圖書館學的專長,滿足用戶的需求;以全新的視角,創新用戶服務;以知識導航員的素養,打造新型服務糰隊,努力成為用戶問題解決專傢。
용호처우망락화배경화도서관신변화중,수요도서관원융입서서상련、서인상련、인인상련적정경지중,료해화순응용호신식기망、용호수구、용호습관적변화,주동、괄시지면향용호적전형,병이관념적개변,심도해독용호;이신식전가적각색,감입용호과정;이도서관학적전장,만족용호적수구;이전신적시각,창신용호복무;이지식도항원적소양,타조신형복무단대,노력성위용호문제해결전가。
Users are in the new environment, so they need the help from the librarians. They require the librarians to integrate into the work of the combination between book and book, book and man, and man and man, and to know and adapt to the user＇s information expectation, requirement and the change of the user＇s habit because of the＂ changing information environment. They should understand the users with the change of the concept, .embed in the user＇s process as information expert, They should also meet the user＇s need with the specialty of library science, provide service creatively with new perspective, form the new type of service group with knowledge navigator＇s literacy, and finally become the experts to help the users solve the problems.
