CAJ | 학술논문

当前我国酒店业发展迅速，但普遍存在员工离职率高的问题。酒店培训包括一般培训和特殊培训，是影响员工离职倾向的重要因素。通过文献研究法、问卷调查法和统计分析法，对厦门高星级酒店的员工进行问卷调查，并利用SPSS19.0进行分析。研究发现：高星级酒店员工培训对离职倾向具有显著影响，一般培训、特殊培训均与离职倾向呈负相关关系，并且不同属性的员工在培训及离职倾向间也具有差异性。基于此提出相关建议。
당전아국주점업발전신속，단보편존재원공리직솔고적문제。주점배훈포괄일반배훈화특수배훈，시영향원공리직경향적중요인소。통과문헌연구법、문권조사법화통계분석법，대하문고성급주점적원공진행문권조사，병이용SPSS19.0진행분석。연구발현：고성급주점원공배훈대리직경향구유현저영향，일반배훈、특수배훈균여리직경향정부상관관계，병차불동속성적원공재배훈급리직경향간야구유차이성。기우차제출상관건의。
With the rapid development of hotel industry ,the turnover rate of employee is really high. Hotel training includes general training and special training ,as for the relationship between training and turnover intention ,scholars hold different views. By using the literature research , questionnaire method ,statistical analysis ,and the basis of previous theoretical studies ,the study conducted a questionnaire survey on employee in Xiamen high‐star hotel and analysis the returned questionnaires by SPSS19.0. Then it came to an conclusion that general training ,special training and turnover intention was negatively correlated ,but the relationship also has differences among different types of employee.Based on this ,some suggestions are put forward .