CAJ | 학술논문

目的:探讨思维导图在住院患者对护理服务满意度中的应用效果. 方法:从住院患者对护理服务满意度为切入点,本科室成立思维导图应用培训小组,自行设计条理清晰的思维导图,采用理论培训和情景模拟实践应用,并用基于患者对优质护理指征观点的问卷进行调查,比较应用思维导图前后满意度的情况. 结果:应用思维导图前后住院患者对护理服务满意度各维度评分比较差异有统计学意义(P<0. 05). 结论:运用思维导图对护士进行培训并指导临床护理服务,可改变护理服务的方式和态度,提高患者对护理服务的满意度.
목적:탐토사유도도재주원환자대호리복무만의도중적응용효과. 방법:종주원환자대호리복무만의도위절입점,본과실성립사유도도응용배훈소조,자행설계조리청석적사유도도,채용이론배훈화정경모의실천응용,병용기우환자대우질호리지정관점적문권진행조사,비교응용사유도도전후만의도적정황. 결과:응용사유도도전후주원환자대호리복무만의도각유도평분비교차이유통계학의의(P<0. 05). 결론:운용사유도도대호사진행배훈병지도림상호리복무,가개변호리복무적방식화태도,제고환자대호리복무적만의도.
Objective:To explore the effect of application of mind map in the improvement of the hospitalized patient′s satisfaction with nursing service. Methods:Focusing on the improvement of the hospitalized patient′s satisfaction with nursing service,the training group of applying mind map was set up. The theoretical training and scenario simulation practice was applied by using self-designed mind map and the questionnaire survey on high-quality nursing service was conducted,the degree of satisfaction of the hospitalized patients with nursing service was compared before and after application of mind map. Results:There was statistically significant difference in the comparison of the scores of satisfaction of the hospitalized patients before and after the application of mind map (P<0. 05). Conclusion:Application of mind map to the training of nurses and guidance on clinical nursing service can change the way and attitude of nurses and improve the pa-tient's satisfaction with nursing service.