CAJ | 학술논문

目的：为了进一步提高急诊科护士工作积极性并降低医患矛盾的发生几率，分析和探讨PDCA模式在急诊护理管理中的应用效果。方法抽取60例于2013年1月-2014年11月在该院急诊科工作的护理人员作为研究对象并按照管理模式的不同将其分为观察组和对照组各38例，其中对照组护理人员实施传统的管理办法，而观察组护理人员则采取PDCA护理管理模式，对比和分析两组的护理质量。结果经过对比分析发现，观察组护理质量和对照组相比显著提升，两组比较差异有统计学意义(P<0.05)。结论 PDCA护理管理模式不仅可以显著提高急诊护理人员的服务质量和自身的综合素质，而且有利于提高急诊护理团队的协作力并为患者提高最优质的服务，值得推广和应用。
목적：위료진일보제고급진과호사공작적겁성병강저의환모순적발생궤솔，분석화탐토PDCA모식재급진호리관리중적응용효과。방법추취60례우2013년1월-2014년11월재해원급진과공작적호리인원작위연구대상병안조관리모식적불동장기분위관찰조화대조조각38례，기중대조조호리인원실시전통적관리판법，이관찰조호리인원칙채취PDCA호리관리모식，대비화분석량조적호리질량。결과경과대비분석발현，관찰조호리질량화대조조상비현저제승，량조비교차이유통계학의의(P<0.05)。결론 PDCA호리관리모식불부가이현저제고급진호리인원적복무질량화자신적종합소질，이차유리우제고급진호리단대적협작력병위환자제고최우질적복무，치득추엄화응용。
Objective To further improve the enthusiasm of nursing and to reduce and prevent the occurrence probability of a variety of adverse events, analysis and discussion the effect of PDCA nursing model on emergency nursing supervision. Methods Sixty nurses were selected in our hospital emergency department which were divided randomly into control group and observation group,38 cases in each group. The observation group received PDCA nursing model on working, the control group was given the traditional management method. The quality of care and integrated quality of nursing were compared 2 groups after use of PDCA nursing model. Results After PDCA nursing model, the evaluation scores of nurses'self-efficacy, nursing quality and the differences have statistical significance (P<0.05). Conclusion The use of PDCA nursing model in hospital's nursing supervision is beneficial for the elevation of nursing quality and comprehensive quality of nurses, in-crease the cohesive force of nursing team and provide high-quality and safer nursing service for the patients,it is worth to popularize.