护理实践与研究
護理實踐與研究
호리실천여연구
Nursing Practice and Research
2015年
9期
94-95
,共2页
儿童医院%门诊分诊%准确率%影响因素
兒童醫院%門診分診%準確率%影響因素
인동의원%문진분진%준학솔%영향인소
Children's hospital%Outpatient triage%Accuracy%Influence factors
目的:提高儿童医院门诊分诊准确率. 方法:对2013年5~9月24 667例次患儿分诊失误原因进行回顾性分析. 结果:我院门诊分诊失误率为10. 59%. 其中患儿和家属原因造成分诊失误率位于第1位,占37%;其次是疾病因素占34%,医源性因素占29%. 结论:患儿和家属因素、疾病因素、医源性因素都会影响儿童医院门诊分诊准确率. 建立规范有效的儿科门诊分诊制度、提高分诊护士的综合素质、加强和完善医院管理,是减少分诊失误的有效措施.
目的:提高兒童醫院門診分診準確率. 方法:對2013年5~9月24 667例次患兒分診失誤原因進行迴顧性分析. 結果:我院門診分診失誤率為10. 59%. 其中患兒和傢屬原因造成分診失誤率位于第1位,佔37%;其次是疾病因素佔34%,醫源性因素佔29%. 結論:患兒和傢屬因素、疾病因素、醫源性因素都會影響兒童醫院門診分診準確率. 建立規範有效的兒科門診分診製度、提高分診護士的綜閤素質、加彊和完善醫院管理,是減少分診失誤的有效措施.
목적:제고인동의원문진분진준학솔. 방법:대2013년5~9월24 667례차환인분진실오원인진행회고성분석. 결과:아원문진분진실오솔위10. 59%. 기중환인화가속원인조성분진실오솔위우제1위,점37%;기차시질병인소점34%,의원성인소점29%. 결론:환인화가속인소、질병인소、의원성인소도회영향인동의원문진분진준학솔. 건립규범유효적인과문진분진제도、제고분진호사적종합소질、가강화완선의원관리,시감소분진실오적유효조시.
Objective:To improve accuracy of triage in children's hospital. Methods:A total of 24 667 cases from May to September in 2013 were investiga-ted. The reasons for mistake of triage were analyzed retrospectively. Results:Triage error rate of our hospital was 10. 59%. The primary reason of triage error attributed to children and their families,accounting for 37%. The second was disease factors which accounted for 34%. Followed by iatrogenic factors which accounted for 29%. Conclusion:The factors of children and their families,disease and iatrogenic cause can affect outpatient triage accuracy in children's hospital. To establish a standardized and effective outpatient pediatric triage system,to improve the overall quality of the triage nurse,to strengthen and im-prove hospital management,is effective measures to reduce mistakes of triage.