大庆师范学院学报
大慶師範學院學報
대경사범학원학보
Journal of Daqing Normal University
2015年
5期
53-57
,共5页
顾客价值%主题公园%游客需求
顧客價值%主題公園%遊客需求
고객개치%주제공완%유객수구
customer value%theme parks%tourists'demand
主题公园是一种新型旅游业态,它的发展除了要遵守市场经济的一般规律,更要关注顾客价值。我国要以最快速度打造一批像迪士尼乐园这样的主题公园,就要在提升产品价值、关注服务价值、优化形象价值、凸显体验价值四个方面下功夫,从货币、时间、体力与精神四个层面降低游客成本付出,在满足游客需求、提升游客价值的同时,实现经济效益的持续增长,推动国内主题公园又好又快发展。
主題公園是一種新型旅遊業態,它的髮展除瞭要遵守市場經濟的一般規律,更要關註顧客價值。我國要以最快速度打造一批像迪士尼樂園這樣的主題公園,就要在提升產品價值、關註服務價值、優化形象價值、凸顯體驗價值四箇方麵下功伕,從貨幣、時間、體力與精神四箇層麵降低遊客成本付齣,在滿足遊客需求、提升遊客價值的同時,實現經濟效益的持續增長,推動國內主題公園又好又快髮展。
주제공완시일충신형여유업태,타적발전제료요준수시장경제적일반규률,경요관주고객개치。아국요이최쾌속도타조일비상적사니악완저양적주제공완,취요재제승산품개치、관주복무개치、우화형상개치、철현체험개치사개방면하공부,종화폐、시간、체력여정신사개층면강저유객성본부출,재만족유객수구、제승유객개치적동시,실현경제효익적지속증장,추동국내주제공완우호우쾌발전。
As a new tourism format, theme parks'development should not only comply with the general laws of market economy, but also customer value.If current China wants to create a group of theme parks like Disney-land in a short time, it is necessary to enhance the product value, focus on the service value, optimize the image value and highlight the experience value.Moreover, it is essential to reduce the cost of tourists at four levels, namely, currency, time, physical capacity and spirit.Meanwhile, it is significant to realize the continuous growth of the economic benefits and promote the sound and rapid development of domestic theme parks as well as to meet tourists'demand and enhance customer value.