中国病案
中國病案
중국병안
Chinese Medical Record
2015年
9期
46-49
,共4页
医疗纠纷%自力救济%公力救济%对接管理
醫療糾紛%自力救濟%公力救濟%對接管理
의료규분%자력구제%공력구제%대접관리
Medical Dispute%Private remedy%Public remedy%Connection management
目的：完善多元化医疗纠纷防范、处置机制与司法审理快捷途径有机结合，妥善化解公立医院现阶段久拖不决医疗纠纷。方法深入分析公立医院医疗纠纷处置自力救济不足、公力救济滞后性，探索了医疗纠纷自力救济防范、预警、纠错质量管理有效举措，以结果为导向，运用医疗纠纷自力救济沟通协商技巧，引导纠纷双方在北京市医疗纠纷人民调解委员会进行调解；将纠纷调解协议与公力救济快捷方式对接（即：司法裁定、司法调解）进行确认，免除了后续遗留问题的纠结即司法审理中一事再理事件发生，使医疗纠纷解决更加合理合法。结果推动了重大医疗纠纷难题化解，使医疗纠纷化解率达到85%以上。结论经过我院近两年多实践证明，两种救济方法优势互补和对接契合的应用是妥善解决疑难医疗纠纷案件行之有效地方法，从而确保了医院正常医疗安全和医疗秩序。
目的：完善多元化醫療糾紛防範、處置機製與司法審理快捷途徑有機結閤，妥善化解公立醫院現階段久拖不決醫療糾紛。方法深入分析公立醫院醫療糾紛處置自力救濟不足、公力救濟滯後性，探索瞭醫療糾紛自力救濟防範、預警、糾錯質量管理有效舉措，以結果為導嚮，運用醫療糾紛自力救濟溝通協商技巧，引導糾紛雙方在北京市醫療糾紛人民調解委員會進行調解；將糾紛調解協議與公力救濟快捷方式對接（即：司法裁定、司法調解）進行確認，免除瞭後續遺留問題的糾結即司法審理中一事再理事件髮生，使醫療糾紛解決更加閤理閤法。結果推動瞭重大醫療糾紛難題化解，使醫療糾紛化解率達到85%以上。結論經過我院近兩年多實踐證明，兩種救濟方法優勢互補和對接契閤的應用是妥善解決疑難醫療糾紛案件行之有效地方法，從而確保瞭醫院正常醫療安全和醫療秩序。
목적：완선다원화의료규분방범、처치궤제여사법심리쾌첩도경유궤결합，타선화해공립의원현계단구타불결의료규분。방법심입분석공립의원의료규분처치자력구제불족、공력구제체후성，탐색료의료규분자력구제방범、예경、규착질량관리유효거조，이결과위도향，운용의료규분자력구제구통협상기교，인도규분쌍방재북경시의료규분인민조해위원회진행조해；장규분조해협의여공력구제쾌첩방식대접（즉：사법재정、사법조해）진행학인，면제료후속유류문제적규결즉사법심리중일사재리사건발생，사의료규분해결경가합리합법。결과추동료중대의료규분난제화해，사의료규분화해솔체도85%이상。결론경과아원근량년다실천증명，량충구제방법우세호보화대접계합적응용시타선해결의난의료규분안건행지유효지방법，종이학보료의원정상의료안전화의료질서。
Objectives To effectively promote diversification medical disputes prevention, the combination of dealing mechanisms with quick justice methods, and solve the protracted medical disputes in the public hospital in present stage. Methods This article analyzed the restriction and backwardness of insufficient private remedy of medical disputes dealing in public hospital, and investigated effective measures of prevention, warning and errors correcting of the private remedy. We used the communication and negotiation skills which were outcome-oriented of private remedy and guided both sides to mediation in "Beijing Medical Dispute Mediation Center". To make acknowledgement on the connection management of disputes mediation agreements and the public remedy which included judicial mediation and examination, so as to avoid the repeated solution of left questions in judicial dealing and make the solution more reasonable and lawful. Results We resolved more than 85%of the medical disputes of our hospital by taking the advantages of two remedy mechanisms and promoted the resolution of medical dispute. Conclusions Through the two years of practice, the advantages complement of the two remedy methods and their connection application were effective ways to solve difficult medical dispute cases, which ensured the normal medical security and medical order of our hospital.
