科技情报开发与经济
科技情報開髮與經濟
과기정보개발여경제
Sci-Tech Information Development & Economy
2015年
18期
32-33,34
,共3页
图书馆员%培训工作%绩效分析模型%关键绩效指标
圖書館員%培訓工作%績效分析模型%關鍵績效指標
도서관원%배훈공작%적효분석모형%관건적효지표
librarian%training work%performance analysis model%key performance indicators
随着信息技术的快速发展，用户信息获取途径日趋多元，图书馆需要不断通过绩效评价改进和优化服务，提升用户满意度。而图书馆员作为图书馆服务的重要承担者，必须通过培训提升服务能力和水平，从而实现关键绩效考核目标。基于绩效分析模型，提出了图书馆做好馆员培训工作的思路及途径。
隨著信息技術的快速髮展，用戶信息穫取途徑日趨多元，圖書館需要不斷通過績效評價改進和優化服務，提升用戶滿意度。而圖書館員作為圖書館服務的重要承擔者，必鬚通過培訓提升服務能力和水平，從而實現關鍵績效攷覈目標。基于績效分析模型，提齣瞭圖書館做好館員培訓工作的思路及途徑。
수착신식기술적쾌속발전，용호신식획취도경일추다원，도서관수요불단통과적효평개개진화우화복무，제승용호만의도。이도서관원작위도서관복무적중요승담자，필수통과배훈제승복무능력화수평，종이실현관건적효고핵목표。기우적효분석모형，제출료도서관주호관원배훈공작적사로급도경。
With the rapid development of information technology,users’ information acquiring channel is becoming more and more diversified day by day. The library needs to improve and optimize its service and improve customer satisfaction through the continuous performance evaluation. As the important undertakers of library service,the librarians must improve their service ability and level through training, so as to achieve the key performance evaluation objectives. Based on the performance analysis model, this paper puts forward some ideas and paths for the library to do well the training work of the librarians.
