医院管理论坛
醫院管理論罈
의원관이론단
Hospital Management Forum
2015年
9期
15-16,54
,共3页
危机管理%护理管理%护理危机
危機管理%護理管理%護理危機
위궤관리%호리관리%호리위궤
Crisis Management%Nursing Management%Nursing Crisis
目的探讨护士长危机管理在医疗纠纷防范中的作用。方法运用危机管理理论，通过临床工作总结对发生医疗纠纷的危险因素进行分析、总结。结果护士长危机管理职能明确，提出加强护理危机管理的策略性政策，科室护理工作安全、有序进行。结论实行危机管理能够有效地规避医疗纠纷，护士长作为科室的领头人，在医疗纠纷的防范中起主导作用。
目的探討護士長危機管理在醫療糾紛防範中的作用。方法運用危機管理理論，通過臨床工作總結對髮生醫療糾紛的危險因素進行分析、總結。結果護士長危機管理職能明確，提齣加彊護理危機管理的策略性政策，科室護理工作安全、有序進行。結論實行危機管理能夠有效地規避醫療糾紛，護士長作為科室的領頭人，在醫療糾紛的防範中起主導作用。
목적탐토호사장위궤관리재의료규분방범중적작용。방법운용위궤관리이론，통과림상공작총결대발생의료규분적위험인소진행분석、총결。결과호사장위궤관리직능명학，제출가강호리위궤관리적책략성정책，과실호리공작안전、유서진행。결론실행위궤관리능구유효지규피의료규분，호사장작위과실적령두인，재의료규분적방범중기주도작용。
Objective To discuss the role of crisis management by head nurse in the prevention of medical disputes.Methods The risk factors of medical disputes were analyzed and summarized with crisis management theory on the basis of clinical practices.Results The crisis management by head nurse can clearly define everyone's responsibility. Strategic policies were put forward to strengthen the nursing crisis management. The nursing work in the department was carried out in a safe and orderly manner.Conclusion The implementation of crisis management can effectively avoid medical disputes. As the leader in the department, the head nurse plays a leading role in the prevention of medical disputes.
