临床合理用药杂志
臨床閤理用藥雜誌
림상합리용약잡지
Chinese Journal of Clinical Rational Drug Use
2015年
28期
15-17
,共3页
基层医院%优质护理%长效运行%绩效考核%可控点%满意度
基層醫院%優質護理%長效運行%績效攷覈%可控點%滿意度
기층의원%우질호리%장효운행%적효고핵%가공점%만의도
Primary Hospital%Quality care%Long Run%Performance Evaluation%CVs%Satisfaction
目的：总结构建基层医院优质护理长效运行机制的经验体会。方法对我院2010年以来开展《优质护理服务示范工程》活动进行回顾性分析，通过查阅文献、问卷调查和咨询专家，确定基层医院优质护理服务开展的难点及在护理管理上的可控点。结合基层医院实际情况，从护理要素质量、环节质量和终末质量三个环节构建基层医院优质护理长效运行机制。选取我院2013年11月－2014年4月及2014年5－10月消化内科护理人员和患者作为研究对象，分别作为对照组与观察组，观察优质护理长效运行机制管理干预效果。采用Likert 5级计分法对实施优质护理长效运行管理的护理单元的全体护理人员及病房患者进行护士及患者满意度评价。结果观察组护士总满意度评分和患者对护理工作的总满意度评分均高于对照组，差异有统计学意义（P＜0．05）。结论基层医院优质护理长效运行机制的构建和应用有利于优质护理服务有效开展和持续改进。
目的：總結構建基層醫院優質護理長效運行機製的經驗體會。方法對我院2010年以來開展《優質護理服務示範工程》活動進行迴顧性分析，通過查閱文獻、問捲調查和咨詢專傢，確定基層醫院優質護理服務開展的難點及在護理管理上的可控點。結閤基層醫院實際情況，從護理要素質量、環節質量和終末質量三箇環節構建基層醫院優質護理長效運行機製。選取我院2013年11月－2014年4月及2014年5－10月消化內科護理人員和患者作為研究對象，分彆作為對照組與觀察組，觀察優質護理長效運行機製管理榦預效果。採用Likert 5級計分法對實施優質護理長效運行管理的護理單元的全體護理人員及病房患者進行護士及患者滿意度評價。結果觀察組護士總滿意度評分和患者對護理工作的總滿意度評分均高于對照組，差異有統計學意義（P＜0．05）。結論基層醫院優質護理長效運行機製的構建和應用有利于優質護理服務有效開展和持續改進。
목적：총결구건기층의원우질호리장효운행궤제적경험체회。방법대아원2010년이래개전《우질호리복무시범공정》활동진행회고성분석，통과사열문헌、문권조사화자순전가，학정기층의원우질호리복무개전적난점급재호리관리상적가공점。결합기층의원실제정황，종호리요소질량、배절질량화종말질량삼개배절구건기층의원우질호리장효운행궤제。선취아원2013년11월－2014년4월급2014년5－10월소화내과호리인원화환자작위연구대상，분별작위대조조여관찰조，관찰우질호리장효운행궤제관리간예효과。채용Likert 5급계분법대실시우질호리장효운행관리적호리단원적전체호리인원급병방환자진행호사급환자만의도평개。결과관찰조호사총만의도평분화환자대호리공작적총만의도평분균고우대조조，차이유통계학의의（P＜0．05）。결론기층의원우질호리장효운행궤제적구건화응용유리우우질호리복무유효개전화지속개진。
Objective To construct long-term quality nursing care system in primary hospital .Methods Retrospec-tively analyze “demonstration of quality care project” carried out by our hospital since 2010,then through literature ,question-naire and expert consultation to determine the difficulty of high quality nursing service in primary hospital and the control points of nursing management .Combined with the real situation of primary hospital , through three links ( nursing elements quality , process quality and final-stage quality ) to construst long-term quality nursing care system in primary hospital .Chosen nursing staff and patients as the research object from internal digestion department of our hospital From November 2013 to April 2014 and May 2014 to October 2014,seperated to control and observation group ,observation its effectiveness of long-term quality nursing care system in primary hospital .Using Likert 5 stage method to investigation the satisfaction degree of patients and nursing staff from high quality nursing care unit .Results The nurses total satisfaction score and patient care and job satisfac-tion score of observer group was higher than that of control group ,the difference was statistically significant (P<0.05).Con-clusion The construction and application of long-term quality nursing care system in primary hospital has its effectiveness for high quality nursing service .
