中国当代医药
中國噹代醫藥
중국당대의약
China Modern Medicine
2015年
27期
183-185
,共3页
儿科%优质护理%护理满意度
兒科%優質護理%護理滿意度
인과%우질호리%호리만의도
Department of Pediatrics%Good quality nursing%Nursing satisfaction
目的：探讨优质护理在儿科工作中的临床效果。方法选择2013年12月~2014年12月在我院儿科治疗的240例患儿，将其随机分为实验组和对照组，每组120例。对照组患儿采用一般常规护理，实验组患儿采用优质护理。同时，建立绩效考核等级表，对两组护理人员的工作质量进行记录评分；并在出院时发放满意度调查表，对两组患儿家属进行满意度调查。结果实验组的护理质量考核平均成绩为（91.3±1.9）分，显著高于对照组的（83.6±2.1)分（P<0.05）；实验组的总满意度为74.2%，显著高于对照组的48.3%（P<0.05）。结论优质的儿科护理能够提高护理工作人员的业务操作水平，提高患者及家属的满意度，从而带动护理人员的积极性，对护理工作有积极有效的影响，值得临床推广。
目的：探討優質護理在兒科工作中的臨床效果。方法選擇2013年12月~2014年12月在我院兒科治療的240例患兒，將其隨機分為實驗組和對照組，每組120例。對照組患兒採用一般常規護理，實驗組患兒採用優質護理。同時，建立績效攷覈等級錶，對兩組護理人員的工作質量進行記錄評分；併在齣院時髮放滿意度調查錶，對兩組患兒傢屬進行滿意度調查。結果實驗組的護理質量攷覈平均成績為（91.3±1.9）分，顯著高于對照組的（83.6±2.1)分（P<0.05）；實驗組的總滿意度為74.2%，顯著高于對照組的48.3%（P<0.05）。結論優質的兒科護理能夠提高護理工作人員的業務操作水平，提高患者及傢屬的滿意度，從而帶動護理人員的積極性，對護理工作有積極有效的影響，值得臨床推廣。
목적：탐토우질호리재인과공작중적림상효과。방법선택2013년12월~2014년12월재아원인과치료적240례환인，장기수궤분위실험조화대조조，매조120례。대조조환인채용일반상규호리，실험조환인채용우질호리。동시，건립적효고핵등급표，대량조호리인원적공작질량진행기록평분；병재출원시발방만의도조사표，대량조환인가속진행만의도조사。결과실험조적호리질량고핵평균성적위（91.3±1.9）분，현저고우대조조적（83.6±2.1)분（P<0.05）；실험조적총만의도위74.2%，현저고우대조조적48.3%（P<0.05）。결론우질적인과호리능구제고호리공작인원적업무조작수평，제고환자급가속적만의도，종이대동호리인원적적겁성，대호리공작유적겁유효적영향，치득림상추엄。
Objective To explore the clinical effect of good quality nursing in pediatric work. Methods 240 children patients in pediatrics of our hospital from December 2013 to December 2014 were selected and divided into experi-mental group(n=120) and control group(n=120) in random.The control group was given routine nursing,the experimental group was given good quality nursing.At the same time,the quality of nurses’work were recorded by establishing perfor-mance appraisal rating table.And families’ satisfaction in two groups was investigated by issuing satisfaction survey at discharge. Results The score of nursing quality assessment in experimental group was (91.3±1.9) points,which was sig-nificantly higher than (83.6±2.1) points of control group(P<0.05).The total satisfaction in experimental group was 74.2%, which was significantly higher than 48.3%of control group (P<0.05). Conclusion Good quality nursing in pediatric can raise the level of nurses’ operations,improve the patient and family satisfaction, mobilize nurses’ positively and have positive influence on nursing work.It is worth popularizing in clinical.
