CAJ | 학술논문

目的：探讨护士组织支持感、工作满意度对离职倾向的影响，并建立三者的关系模型。方法：应用护士组织支持感问卷、卡劳斯克/米勒满意度量表和离职倾向量表对某三级甲等综合医院592名注册护士进行调查，应用SPSS 17.0和AMOS17.0统计软件对结果进行分析。结果：护士组织支持感平均得分为（3.23±0.76)分，工作满意度的平均得分为（3.06±0.56）分，离职倾向的平均得分为(12.87±3.77)分。护士组织支持感与工作满意度呈显著正相关，与离职倾向呈显著负相关，工作满意度与离职倾向呈显著负相关；工作满意度在护士组织支持感对离职倾向的影响中起部分中介作用，中介效应为-0.224，占总效应的43.6%。结论：管理者应创造良好的组织支持系统，通过提高工作满意度降低护士离职倾向。
목적：탐토호사조직지지감、공작만의도대리직경향적영향，병건립삼자적관계모형。방법：응용호사조직지지감문권、잡로사극/미륵만의도량표화리직경향량표대모삼급갑등종합의원592명주책호사진행조사，응용SPSS 17.0화AMOS17.0통계연건대결과진행분석。결과：호사조직지지감평균득분위（3.23±0.76)분，공작만의도적평균득분위（3.06±0.56）분，리직경향적평균득분위(12.87±3.77)분。호사조직지지감여공작만의도정현저정상관，여리직경향정현저부상관，공작만의도여리직경향정현저부상관；공작만의도재호사조직지지감대리직경향적영향중기부분중개작용，중개효응위-0.224，점총효응적43.6%。결론：관리자응창조량호적조직지지계통，통과제고공작만의도강저호사리직경향。
Objective: To investigate the impact of nurses' perceived organizational support and job satisfaction on their turnover intention, and to establish a model of this relationship. Methods: Totally 592 nurses from a 3-A grade hospital were investigated with Survey of Nurse Perceived Organizational Support (SNPOS), McCloskey/Mueller Satisfaction Scale (MMSS) and Turnover Intention Scale. The data were analyzed by SPSS 17.0 and AMOS 17.0. Results: The mean scores of SNPOS, MMSS, Turnover Intention Scale were 3.23±0.76, 3.06±0.56, and 12.87±3.77, respectively. Perceived organizational support had positive correlation with job satisfaction and negative correlation with turnover intention. The job satisfaction had negative correlation with turnover intention. The job satisfaction mediated between nurse perceived organizational support and turnover intention, with the mediation effect of -0.224, and explained 43.6% of the total effects. Conclusion: Nursing administrators should provide favorable organizational support to nurses in order to enhance their job satisfaction and decrease their turnover intention.