中国急救复苏与灾害医学杂志
中國急救複囌與災害醫學雜誌
중국급구복소여재해의학잡지
China Journal of Emergency Resuscitation and Disaster Medicine
2015年
9期
828-831
,共4页
产科护士%护理纠纷%预见性%应急能力
產科護士%護理糾紛%預見性%應急能力
산과호사%호리규분%예견성%응급능력
Obstetric nurses%Nursing disputes%Predictability%Emergency ability
目的 了解产科护士对护理纠纷的预见性及应急能力现状,以便针对性地加强护理人员的培训,为提高产科护士对护理纠纷预见性及应急能力而减少护理纠纷的发生提供参考依据.方法 采取目的性随机抽样方法,对菏泽市5家市级医院产科的300名护士应用护患纠纷预见性及应急能力的调查问卷进行测试.结果 产科护士护患纠纷预见性及应急能力平均得分为(157.59±41.39)分,处于中等偏下水平,量表的3个维度中,即纠纷防范知识得分最高,纠纷后管理能力得分次之,纠纷预见性及应急处理能力得分最低.工作年限、职称、是否有处理纠纷经历,是否参加纠纷防范和应急培训及演练,是影响纠纷预见性及应急能力的重要因素.结论 产科护士对护患纠纷的防范积极性较高,但护患纠纷预见性及应急能力处于中等偏下水平,为减少护患纠纷的发生,需加强产科护士对纠纷预见性和应急培训及演练.
目的 瞭解產科護士對護理糾紛的預見性及應急能力現狀,以便針對性地加彊護理人員的培訓,為提高產科護士對護理糾紛預見性及應急能力而減少護理糾紛的髮生提供參攷依據.方法 採取目的性隨機抽樣方法,對菏澤市5傢市級醫院產科的300名護士應用護患糾紛預見性及應急能力的調查問捲進行測試.結果 產科護士護患糾紛預見性及應急能力平均得分為(157.59±41.39)分,處于中等偏下水平,量錶的3箇維度中,即糾紛防範知識得分最高,糾紛後管理能力得分次之,糾紛預見性及應急處理能力得分最低.工作年限、職稱、是否有處理糾紛經歷,是否參加糾紛防範和應急培訓及縯練,是影響糾紛預見性及應急能力的重要因素.結論 產科護士對護患糾紛的防範積極性較高,但護患糾紛預見性及應急能力處于中等偏下水平,為減少護患糾紛的髮生,需加彊產科護士對糾紛預見性和應急培訓及縯練.
목적 료해산과호사대호리규분적예견성급응급능력현상,이편침대성지가강호리인원적배훈,위제고산과호사대호리규분예견성급응급능력이감소호리규분적발생제공삼고의거.방법 채취목적성수궤추양방법,대하택시5가시급의원산과적300명호사응용호환규분예견성급응급능력적조사문권진행측시.결과 산과호사호환규분예견성급응급능력평균득분위(157.59±41.39)분,처우중등편하수평,량표적3개유도중,즉규분방범지식득분최고,규분후관리능력득분차지,규분예견성급응급처리능력득분최저.공작년한、직칭、시부유처리규분경력,시부삼가규분방범화응급배훈급연련,시영향규분예견성급응급능력적중요인소.결론 산과호사대호환규분적방범적겁성교고,단호환규분예견성급응급능력처우중등편하수평,위감소호환규분적발생,수가강산과호사대규분예견성화응급배훈급연련.
Objective To understand the obstetric nurses'predictability to a possible nursing dispute and their current emergency ability at obstetric department, and provide reference for training in enhancing their abilities to predict and reduce the disputes. Methods A randomly sampling method was conducted, providing a questionnaire to 300 nurses in 5 municipal hospitals in Heze, The questionnaire was designed to test the nurses'predictability and emergency ability to handle the nurse-patient disputes. Results The score of the obstetric nurses'nurse-patient disputes predictability and emergency ability reflected on the test was 157.59 ± 41.39, below average. In the three-dimension scale, the scores demonstrated high on prevention knowledge, followed by management after dispute, and dispute predictability and emergency ability. The factors that affect the predictability and emergency ability include working years, job title, experience in handling disputes, training and exercises of disputes prevention and emergency. Conclusion Even though the obstetric nurses are highly alert to prevention of nurse-patient disputes, they revealed low in predictability and emergency ability. Strengthening the dispute foresight and emergency training become imperative to reduce occurrence of nurse-patient disputes.
