重庆理工大学学报（社会科学版）
重慶理工大學學報（社會科學版）
중경리공대학학보（사회과학판）
Journal of Chongqing Institute of Technology
2015年
10期
67-73
,共7页
感知价值%新生代员工%饭店%离职防控
感知價值%新生代員工%飯店%離職防控
감지개치%신생대원공%반점%리직방공
perceived value%new generation employee%hotel%turnover control
防控新生代员工离职是当前我国饭店业和学术界关注的热点问题。从感知价值理论视角，提出员工感知价值是影响饭店新生代员工离职的重要因素。首先，界定饭店新生代员工感知价值的概念内涵，阐释员工感知价值对于离职防控的作用机理。其次，基于感知价值优化视角，构建饭店新生代员工离职防控的行动框架，包括评估员工感知价值、创造员工感知价值、传递员工感知价值3个关键环节。最后，提出指导饭店有效防控新生代员工离职的具体策略和建议。
防控新生代員工離職是噹前我國飯店業和學術界關註的熱點問題。從感知價值理論視角，提齣員工感知價值是影響飯店新生代員工離職的重要因素。首先，界定飯店新生代員工感知價值的概唸內涵，闡釋員工感知價值對于離職防控的作用機理。其次，基于感知價值優化視角，構建飯店新生代員工離職防控的行動框架，包括評估員工感知價值、創造員工感知價值、傳遞員工感知價值3箇關鍵環節。最後，提齣指導飯店有效防控新生代員工離職的具體策略和建議。
방공신생대원공리직시당전아국반점업화학술계관주적열점문제。종감지개치이론시각，제출원공감지개치시영향반점신생대원공리직적중요인소。수선，계정반점신생대원공감지개치적개념내함，천석원공감지개치대우리직방공적작용궤리。기차，기우감지개치우화시각，구건반점신생대원공리직방공적행동광가，포괄평고원공감지개치、창조원공감지개치、전체원공감지개치3개관건배절。최후，제출지도반점유효방공신생대원공리직적구체책략화건의。
Control turnover of new generation employee of hotels is a hot topic in hotel industry and academia.Firstly,based on the perceived value concept of hotel’s new generation employees,the paper explained the mechanism of employee perceived value influencing on controlling turnover.Sec-ondly,it constructed action framework of controlling turnover based on optimization perspective of per-ceived value,which included estimating perceived value,creating perceived value and transferring perceived value.Finally,it put forward four effective countermeasures to control the turnover of new generation employee of hotels.
