CAJ | 학술논문

磁共振室的服务质量是医院外在形象的直接反映,也能够反映出磁共振室相关工作人员的综合素质. 磁共振室"窗口"服务质量对患者医院就诊质量具有重要推动作用,也直接关系到医院的经济效益和社会效益. 该文分析了磁共振室服务的现状并提出加强磁共振室"窗口"服务质量控制和管理的具体措施,包括落实质量控制责任,完善质量管理体制;培养专业人才,提高人员素质,全面优化服务模式,提升服务水平等.
자공진실적복무질량시의원외재형상적직접반영,야능구반영출자공진실상관공작인원적종합소질. 자공진실"창구"복무질량대환자의원취진질량구유중요추동작용,야직접관계도의원적경제효익화사회효익. 해문분석료자공진실복무적현상병제출가강자공진실"창구"복무질량공제화관리적구체조시,포괄락실질량공제책임,완선질량관리체제;배양전업인재,제고인원소질,전면우화복무모식,제승복무수평등.
The hospital so magnetic resonance room service quality is the direct reflection of the hospital external image, also can reflect the comprehensive quality of magnetic resonance room related staff.Magnetic resonance chamber "window"service quality plays an important role in hospital patients with quality, is directly related to hospital economic and social benefits. In the practical work, and constantly improve the quality of service, to attract more patients.This paper analyzes the status quo of the magnetic resonance room service should be continuously enhanced magnetic resonance chamber "window"service quality control and management.Including the implementation of quality control responsibility,improve the quality management system,training professional personnel to improve the quality of personnel,comprehensive optimization service mode;improve service levels.