计算机工程与应用
計算機工程與應用
계산궤공정여응용
Computer Engineering and Applications
2015年
21期
219-224,249
,共7页
快速公交%乘客满意度%影响因素%T检验%单因素方差分析
快速公交%乘客滿意度%影響因素%T檢驗%單因素方差分析
쾌속공교%승객만의도%영향인소%T검험%단인소방차분석
bus rapid transit%passenger satisfaction%effect factor%T test%one-way Anova
旨在定量地甄别快速公交乘客满意度的影响因素。定性地分析了乘客满意度的影响因素，鉴于因素的易获得性，选取乘客出行特征和个人属性进行定量研究。在常州快速公交进行了乘客满意度问卷调查，依托获得的数据，基于SAS软件采用T检验和单因素方差分析鉴别了乘客满意度的影响因素。研究发现快速公交乘客满意度的影响因素有：年龄、受教育程度、有无私家车、到站时间、潜在等车时间、停靠站设施水平、车内时间、车内拥挤度。
旨在定量地甄彆快速公交乘客滿意度的影響因素。定性地分析瞭乘客滿意度的影響因素，鑒于因素的易穫得性，選取乘客齣行特徵和箇人屬性進行定量研究。在常州快速公交進行瞭乘客滿意度問捲調查，依託穫得的數據，基于SAS軟件採用T檢驗和單因素方差分析鑒彆瞭乘客滿意度的影響因素。研究髮現快速公交乘客滿意度的影響因素有：年齡、受教育程度、有無私傢車、到站時間、潛在等車時間、停靠站設施水平、車內時間、車內擁擠度。
지재정량지견별쾌속공교승객만의도적영향인소。정성지분석료승객만의도적영향인소，감우인소적역획득성，선취승객출행특정화개인속성진행정량연구。재상주쾌속공교진행료승객만의도문권조사，의탁획득적수거，기우SAS연건채용T검험화단인소방차분석감별료승객만의도적영향인소。연구발현쾌속공교승객만의도적영향인소유：년령、수교육정도、유무사가차、도참시간、잠재등차시간、정고참설시수평、차내시간、차내옹제도。
This paper aims to identify the effect factors for passenger satisfaction of Bus Rapid Transit(BRT). The effect factors of passenger satisfaction are qualitatively analyzed, on the basis of which and considering the availability of data, some of travel and demographic characteristics are selected to quantitatively examine passenger satisfaction. In order to collect data, on-board surveys are conducted in BRT in Changzhou. The effect factors of passenger satisfaction are deter-mined based on T test and one-way Anova using SAS. The results show that the factors that have influences on passenger satisfaction include age, education, car owning, passenger arrival time, potential waiting time, facility level at station, in-vehicle time and in-vehicle load factor.
