CAJ | 학술논문

目的研究人性化服务与管理在妇幼保健工作中的作用和意义.方法分析妇幼保健工作人性化服务的内涵及必要性,并在此基础上提出相应的人性化服务管理措施.结果通过分析论证可得采用人性化服务,加强对护理人员的管理,能够提高妇幼保健机构护理的质量,提升医院的护理水平.结论妇幼保健机构服务的人群特殊,医院的医护人员需要采用"以患者为中心"的工作理念,为患者提供更加全面、优质的护理服务,提高患者的满意度.
목적 연구인성화복무여관리재부유보건공작중적작용화의의.방법 분석부유보건공작인성화복무적내함급필요성,병재차기출상제출상응적인성화복무관리조시.결과 통과분석론증가득채용인성화복무,가강대호리인원적관리,능구제고부유보건궤구호리적질량,제승의원적호리수평.결론 부유보건궤구복무적인군특수,의원적의호인원수요채용"이환자위중심"적공작이념,위환자제공경가전면、우질적호리복무,제고환자적만의도.
Objective To study the function and significance of human services and management in the work of maternal and child health.Methods To analyze the connotation and necessity of the human health service for the maternal and child health services,and to propose the corresponding management measures for human health services.Results Through the analysis and demonstration,we can know that the use of human services, strengthening the management of nursing staff,can improve the quality of maternal and child health care institutions,and improve the level of hospital care. Conclusion The health care organizations in the service of the people is more special,so the hospital's medical staff need to use the"the patient as the center"concept to provide patients with a more comprehensive,high quality care services,and improve patients' satisfaction..