CAJ | 학술논문

目的：调查患者对护士职业形象的需要,分析患者需要的层次特点,促进护患关系的和谐发展。方法采用便利抽样法选取2010年7月—2012年6月住院治疗时间大于3 d的患者500例,采用患者对护士职业形象要求问卷对其进行调查。结果调查共发问卷500份,回收有效问卷494份,有效回收率为98.8%。494例患者中,70.45%不接受护士上班吃零食,60.12%更愿意同一名护士为其做治疗,76.72%有与护士交心的经历,68.83%赞成护士上班可用手机,75.51%认为服务时话语听懂就行,99.80%不赞成护士上班化浓妆,74.29%能接受护士上班戴不太夸张的饰品,80.57%能接受实习护士为其做治疗,93.93%未与护士发生过冲突,45.35%的患者对护士的话都深信不疑,54.05%要求护士服务时面带微笑。结论护士的职业形象有待提高,护士应该注重塑造良好的职业形象,以提高整体职业形象,减少护患纠纷,减轻护理人员面临的社会压力。
목적：조사환자대호사직업형상적수요,분석환자수요적층차특점,촉진호환관계적화해발전。방법채용편리추양법선취2010년7월—2012년6월주원치료시간대우3 d적환자500례,채용환자대호사직업형상요구문권대기진행조사。결과조사공발문권500빈,회수유효문권494빈,유효회수솔위98.8%。494례환자중,70.45%불접수호사상반흘령식,60.12%경원의동일명호사위기주치료,76.72%유여호사교심적경력,68.83%찬성호사상반가용수궤,75.51%인위복무시화어은동취행,99.80%불찬성호사상반화농장,74.29%능접수호사상반대불태과장적식품,80.57%능접수실습호사위기주치료,93.93%미여호사발생과충돌,45.35%적환자대호사적화도심신불의,54.05%요구호사복무시면대미소。결론호사적직업형상유대제고,호사응해주중소조량호적직업형상,이제고정체직업형상,감소호환규분,감경호리인원면림적사회압력。
Objective To investigate and analyze the patients′needs of nurses′ professional image, in order to promote the harmonious development of nurse-patient relationship. Methods We selected 500 patients by convenient sampling method who were hospitalized in Department of Respiratory Medicine more than 3 days from July 2010 to June 2012, and the patients were surveyed by the demands of nurse′s professional image questionnaire. Results A total of 500 questionnaires were distributed and 494 of them collected with effectively collective rate 98. 8%. Among 494 patients, 70. 45% of them did not accept nurses eating snakes during work;60. 12% of patients preferred to receive treatment from the same nurse; 77. 51% of them believed the communication just required to understand the meaning when nurses provided services;99. 80% of them did not agree with nurse′s heavy makeup during working time; 74. 29% of them accepted nurse wearing not too exaggerated accessories; 80. 57% of them accepted treatment from nursing interns; 93. 39% of them did not have conflicts with nurses;45. 35% of them believed nurse′s words with out any doubts;54. 05% of them asked for smile when nurses provided services. Conclusions The nurse′s professional image should be enhanced, and nurses should pay attention to building up a good professional image, so as to enhance the nurse′s integral professional image and reduce the nurse-patient conflicts and the social pressure of nursing staffs.