CAJ | 학술논문

目的：探究护理不良事件主动报告制度在外科护理管理中的应用效果。方法对2013年(护理不良事件主动报告制度实施前)以及2014年(护理不良事件主动报告制度实施后)的护理不良事件、不良反应发生次数以及患者满意度等进行比较分析。结果2014年患者投诉例数明显低于2013年(P<0.05)，且2014年护理不良事件上报次数和患者对护理的满意度均明显优于2013年(P<0.05)。结论护理不良事件主动报告制度可以促进护理人员主动对护理不良事件的上报，减少患者对护理不良的投诉率，有利于提高护理人员的护理质量，使得患者对护理的满意度得以增加，具有较好的社会效益以及经济效益，值得临床应用和推广。
목적：탐구호리불량사건주동보고제도재외과호리관리중적응용효과。방법대2013년(호리불량사건주동보고제도실시전)이급2014년(호리불량사건주동보고제도실시후)적호리불량사건、불량반응발생차수이급환자만의도등진행비교분석。결과2014년환자투소례수명현저우2013년(P<0.05)，차2014년호리불량사건상보차수화환자대호리적만의도균명현우우2013년(P<0.05)。결론호리불량사건주동보고제도가이촉진호리인원주동대호리불량사건적상보，감소환자대호리불량적투소솔，유리우제고호리인원적호리질량，사득환자대호리적만의도득이증가，구유교호적사회효익이급경제효익，치득림상응용화추엄。
Objective To explore nursing initiative adverse event reporting system application results in surgical nursing management. Methods 2013 (Care initiative adverse event reporting system is implemented before) and 2014 (after care ini-tiative adverse event reporting system is implemented) care adverse events, the number of adverse events, and patient satis-faction were analyzed. Results In 2014 the number of cases of patient complaints was significantly lower than in 2013 (P<0.05), and in 2014 the number of reported adverse events in nursing and patient satisfaction with care were significantly better than in 2013 (P<0.05). Conclusions Care adverse event reporting system can take the initiative to take the initiative to promote nursing care adverse event reporting, reducing the rate of complaints of poor patient care, will help improve the quality of care nurses make patient satisfaction with care can be increased, with better social and economic benefits, is wor-thy of clinical application and promotion.