CAJ | 학술논문

门诊实名制预约挂号服务逐渐在各地医疗机构推行和开展。该院提供电话预约、网上预约、诊间预约、现场预约、自助机预约等多种预约渠道，患者可根据自身习惯，选择预约方式。本着方便群众就医、提升医院服务水平为目标，缓解门诊候诊秩序，更好地满足患者就医需求，缩短在医院等待时间。优化就诊流程，提供优质服务，提高患者满意度。
문진실명제예약괘호복무축점재각지의료궤구추행화개전。해원제공전화예약、망상예약、진간예약、현장예약、자조궤예약등다충예약거도，환자가근거자신습관，선택예약방식。본착방편군음취의、제승의원복무수평위목표，완해문진후진질서，경호지만족환자취의수구，축단재의원등대시간。우화취진류정，제공우질복무，제고환자만의도。
Outpatient real name system to make an appointment registration service gradually implemented and carried out throughout the medical institutions. Our hospital offers telephone booking, online booking, reservation, booking, booking, and other reservation channels, patients can choose according to their own habits, the way. With the purpose of the conve-nience of the masses for medical treatment, enhance the level of hospital services as the goal, to relieve patient waiting or-der and better meet the medical needs of patients, the relationship in the hospital waiting time. Optimize treatment process, provide quality service, improve patient satisfaction.