中国卫生产业
中國衛生產業
중국위생산업
China Health Industry
2015年
20期
78-80
,共3页
吧台管理%健康体检%体会%对策
吧檯管理%健康體檢%體會%對策
파태관리%건강체검%체회%대책
The bar managemen%t Health check-up%Experience%Countermeasures
目的:通过在沐川县人民医院体检科吧台工作管理实践,分析该院健康体检科吧台管理存在的问题,提出降低体检风险的对策。方法采取学习上级体检机构的先进管理经验,对涉及吧台工作的员工进行培训和考核。结果转变传统服务观念,提高了体检科体检工作质量、改善了吧台员工的服务态度,员工的综合素养有效达到提升。结论吧台工作的管理是体检科的重要组成部分,是体检门面,它的优劣直接影响体检质量。
目的:通過在沐川縣人民醫院體檢科吧檯工作管理實踐,分析該院健康體檢科吧檯管理存在的問題,提齣降低體檢風險的對策。方法採取學習上級體檢機構的先進管理經驗,對涉及吧檯工作的員工進行培訓和攷覈。結果轉變傳統服務觀唸,提高瞭體檢科體檢工作質量、改善瞭吧檯員工的服務態度,員工的綜閤素養有效達到提升。結論吧檯工作的管理是體檢科的重要組成部分,是體檢門麵,它的優劣直接影響體檢質量。
목적:통과재목천현인민의원체검과파태공작관리실천,분석해원건강체검과파태관리존재적문제,제출강저체검풍험적대책。방법채취학습상급체검궤구적선진관리경험,대섭급파태공작적원공진행배훈화고핵。결과전변전통복무관념,제고료체검과체검공작질량、개선료파태원공적복무태도,원공적종합소양유효체도제승。결론파태공작적관리시체검과적중요조성부분,시체검문면,타적우렬직접영향체검질량。
Objective To passing in muchuan county people's hospital medical section bar work management practice, anal-ysis of our hospital physical examination management problems existing in the bar, put forward the countermeasures of re-ducing the risk of physical examination. Methods To adopt advanced management experiences of the higher medical institu-tions, involving the bar staff training and assessment of the work. Results Change traditional service concept, improve the quality of a medical family physical examination work, improved the service attitude of the bar staff, employees' compre-hensive quality effectively achieve ascension. Conclusion The bar work management is an important part of the medical de-partment, is the physical appearance, its quality directly affects the quality of physical examination.