中外健康文摘
中外健康文摘
중외건강문적
WORLD HEALTH DIGEST
2013年
17期
62-63,64
,共3页
理巡视%优质护理%运用
理巡視%優質護理%運用
리순시%우질호리%운용
Nursing inspection sheet%High quality nursing%Application
目的探讨通过建立护理巡视单来促使护士落实分级护理制度提高病人满意度的可行性。方法随机调查某病区在院患者和出院患者对护士的巡视满意度,将护士建立了巡视单的病人满意度与去年同期未建立护理巡视单的病人满意度相比较。结果建立了巡视单的在院、出院病人满意率较去年同期未建立巡视单时各增长4.1%,8.6%。结论在护理工作中有必要建立护理巡视单,此举可促进管床护士更主动的了解病人,使护理巡视行为工作量化,具有可操作性,同时也方便护士长加强质量监督和控制,在发生医患纠纷时护理巡视单可起到证据作用。
目的探討通過建立護理巡視單來促使護士落實分級護理製度提高病人滿意度的可行性。方法隨機調查某病區在院患者和齣院患者對護士的巡視滿意度,將護士建立瞭巡視單的病人滿意度與去年同期未建立護理巡視單的病人滿意度相比較。結果建立瞭巡視單的在院、齣院病人滿意率較去年同期未建立巡視單時各增長4.1%,8.6%。結論在護理工作中有必要建立護理巡視單,此舉可促進管床護士更主動的瞭解病人,使護理巡視行為工作量化,具有可操作性,同時也方便護士長加彊質量鑑督和控製,在髮生醫患糾紛時護理巡視單可起到證據作用。
목적탐토통과건립호리순시단래촉사호사락실분급호리제도제고병인만의도적가행성。방법수궤조사모병구재원환자화출원환자대호사적순시만의도,장호사건립료순시단적병인만의도여거년동기미건립호리순시단적병인만의도상비교。결과건립료순시단적재원、출원병인만의솔교거년동기미건립순시단시각증장4.1%,8.6%。결론재호리공작중유필요건립호리순시단,차거가촉진관상호사경주동적료해병인,사호리순시행위공작양화,구유가조작성,동시야방편호사장가강질량감독화공제,재발생의환규분시호리순시단가기도증거작용。
Objective Through the establishment of nursing inspection sheets to urge the nurses implement the system of grading nursing and improve the feasibility of increasing patients’ satisfaction. Method a random satisfaction survey about nursing inspection among patients in hospital and discharged patients, we compare the satisfaction rate with nursing inspection sheet with the one that without the sheets in the same period last year. Result The satisfaction rate in patients in hospital and discharged patients with nursing inspection sheets increased by 4.1%, 8.6% over satisfaction rate that did not establish the nursing patrol sheets in the same period last year.Conclusion It is necessary to establish nursing rounds sheets in nursing work, it can promote tube bed nurses understand the patient better, make nursing patrol work measurable and operable. At the same time, it is convenient to the head nurse to strengthen supervision quality and control, and can provide evidence when medical disputes occur.