CAJ | 학술논문

目的护理工作是一个与病人打交道的工作，要把护士的工作变技术型为服务型，护士会不会与病人沟通、交流至关重要，而护理聆听恰恰是解决这一问题的重要途径。方法四年来我们在人力资源充足的情况下，对心内科所住院病人2842份病例在病情、饮食、用药、生活习惯、住院须知、健康状况、保健知识、经济状况、心理状况、对我科工作建议等方面进行了聆听。效果在聆听过程中，能充分调动护士尊重病人、以病人为中心的理念，培养护士对病人的情感，激发护士尤其是成为专科护士的热情，在与病人打交道的过程当中，不断提升自身修养和气质，培养礼貌品行，提升服务内涵，从而提高整体护士的素质。
목적호리공작시일개여병인타교도적공작，요파호사적공작변기술형위복무형，호사회불회여병인구통、교류지관중요，이호리령은흡흡시해결저일문제적중요도경。방법사년래아문재인력자원충족적정황하，대심내과소주원병인2842빈병례재병정、음식、용약、생활습관、주원수지、건강상황、보건지식、경제상황、심리상황、대아과공작건의등방면진행료령은。효과재령은과정중，능충분조동호사존중병인、이병인위중심적이념，배양호사대병인적정감，격발호사우기시성위전과호사적열정，재여병인타교도적과정당중，불단제승자신수양화기질，배양례모품행，제승복무내함，종이제고정체호사적소질。
objective The goal nursing work is one the work which has to do with the patient, must change nurse's work the technology for to serve, can the nurse communicate with the patient, exchange very important, but nurses listens respectfully exactly solves this question important way.Method for four years we in the human resources sufficientsituation, to the heart internal medicine department in-patient 2842 case of illness in aspects and so on condition, diet, medication, habits and customs, in hospital notice, state of health, health care knowledge, financial circumstance, psychological condition, to my branch work suggestion carried on have listened respectfully.The effect inlistens respectfully in the process, can transfer the nurse to respect the patient, take the patient fully as the central idea, trains the nurse to patient's emotion, stimulates the nurse to become the faculty nurse's enthusiasm in particular, in the middle of process which has to do with the patient, promotes own tutelage and the makings unceasingly, raises politeness conduct, the promotion service connotation, thus improves the overall nurse's quality.