CAJ | 학술논문

飞行签派员作为航空公司飞行运行环境中的通信与决策中心，其非技术能力的高低直接影响着航空公司的安全水平与经济效益。本文以民航飞行签派员为研究对象，分别阐述了包括沟通、情景意识、决策等签派员所应具备的六项非技术能力。在此基础上，探讨了各类技能的良性行为表现指标和不良行为表现指标。
비행첨파원작위항공공사비행운행배경중적통신여결책중심，기비기술능력적고저직접영향착항공공사적안전수평여경제효익。본문이민항비행첨파원위연구대상，분별천술료포괄구통、정경의식、결책등첨파원소응구비적륙항비기술능력。재차기출상，탐토료각류기능적량성행위표현지표화불량행위표현지표。
As the communication and decision-making center of airline operating environment, the non-technical skills of flight dispatcher's have a direct effect on the safety level and economic benefits for airline. Aviation flight dispatchers were studied in this paper, six non-technical skills that dispatcher should have were detail explained. They were communication, situational awareness, and decision-making, etc. On this basis, the good and bad behavioral performance indicators of the six skills were explored.